Senior Solutions Specialist

Younium is the subscription management and billing platform for B2B SaaS companies with subscription models. Our customers run their quote-to-cash process on Younium, from CPQ through billing, revenue recognition, and financial reporting.

We are in full growth mode. You'll thrive in a high-energy, creative, and transparent environment fueled by collaboration. With hubs in Amsterdam, Kraków, Stockholm, Malmö, and Philadelphia, plus remote contributors, we're building a truly global team.

Want to make a real difference for subscription businesses around the world? Come join us!

We are looking for a Senior Solutions Specialist to join our team and help us continue to deliver exceptional results for our customers. This is a customer-facing role
, so we're looking for someone who thrives in direct contact with customers and enjoys building strong relationships with them. The ideal candidate has a background as a consultant, with a technical implementation or solutions engineering skill set. This role is based in Europe - either from one of our existing offices or fully remote - as this is where the majority of our customers are located.

We are looking for someone who is happy to work flexible hours when needed to support different time zones, as projects involving customers in the US may also arise.

What you'll be doing

• Take a proactive approach to onboarding and rolling out Younium for new customers, translating their requirements into the best possible solution in Younium so they get real value from our product

• Run workshops and guide customers throughout the implementation, ensuring they receive the training they need and feel confident and ready to go live

• Deliver consultancy services to existing customers, for example around structural changes or optimising their use of Younium and connected integrations

• Educate and support customers on the best utilisation of our products and services, and maintain a high level of knowledge about our application and industry benchmarks

• Learn about our customers and their needs, and feed that back to our product team for future development

• Approach your work with a commercial mindset, so that what you do contributes to both customer value and healthy profitability for Professional Services

• Be part of a transparent organisation by escalating issues, reporting, and sharing work internally

Who are you?

While we believe people with drive and curiosity can learn swiftly, checking the boxes below will be an advantage and give you a good head-start in this role:

• Enjoys customer-facing work and building strong, lasting customer relationships

• Previous experience as a consultant, with a problem-solving mindset and an appetite for new challenges

• Technically skilled and genuinely curious about new technology and AI, with an interest in putting it to practical use to improve our offering - for us and our customers

• Experience with the order-to-cash process and business knowledge from Sales and/or Customer Success, with the confidence to collaborate closely with those teams

• Hands-on experience with integrations and CRM systems, ideally Hub Spot and/or Salesforce

• Background working with ERP or other subscription management solutions

• 5+ years of experience in Software/SaaS

• Fluent in English; additional languages are beneficial, German is a plus

• Bachelor's degree in Computer Science or similar

• Comfortable working flexible hours occasionally to accommodate projects and customers in the US

• Excellent written and verbal communication, with the ability to make technical information clear to both technical and non-technical audiences

• True work-life harmony: We offer a remote-friendly setup, flexible hours, and boundaries you can trust.

• Real impact: Work on one of the most innovative platforms in subscription management and directly influence how our customers scale.

• An employer who genuinely cares: We are proud to offer a workplace where everyone can thrive, feel safe to be themselves, and do their best work.

• Unforgettable yearly kick-offs: Join the entire Younium team on annual trips (recently we've been to Croatia, the Netherlands, Sweden, and Poland!).

• Continuous learning: Access mentorship, learning programs, and real opportunities to grow your skills.

• A talented, supportive team: Work alongside highly skilled, driven teammates who make things happen today rather than tomorrow - and who collaborate closely and genuinely enjoy spending time together, from regular team lunches to relaxed after-work…