Senior Manager, Delivery

Who we are:

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone.
Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before.
If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team.
At Mambu our people are the foundation! We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.
Let’s rewrite the rules of banking together!

What you’ll do:

We are seeking a highly skilled and motivated Delivery Manager to lead our EMEA team. In this role, you will oversee the delivery of critical projects, ensuring that they are completed on time, within scope, and to the highest quality standards. You will work closely with cross-functional teams, stakeholders, and clients to drive client success.
Your mission is to:
Team Leadership:
Manage and mentor our EMEA delivery team, fostering a collaborative and high-performance work environment.
Take ownership of the successful end-to-end implementation of Mambu to new clients through effective team leadership, collaboration, and client engagement.
Ensure implementations are delivered by the team within scope, budget, time constraints, and deliverables are of the highest quality.
Establish, document, measure, and quality check processes to ensure efficient and repeatable operations.
Manage scope of projects from inception to closure.
Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks.
Ensure project consultants are delivering to configuration, and methodology standards.
Provide visibility of project status to other teams and senior management.
Work with other product teams to organize, schedule, and deliver work dependencies in cross-team projects.
Build strong customer relationships and help our customers get the most out of the product and our business.
What you’ll bring:  Your experience includes:
You have 5+ years’ experience leading a delivery team in Professional Services, Banking, Fintech, Consulting, Product or related fields
You have prior experience leading the scoping and delivery of technology services or digital transformation engagements, including project and engagement management
Experience in Agile methodology strongly preferred
Your colleagues would say:
You have exceptional organisational and time management skills, and have the ability to adapt to changing priorities in a fast-paced environment
You have the desire to continuously improve and enhance individual and team knowledge, and have the ability to lead others towards self-management
You have excellent interpersonal and communication skills in English with the ability to work across geographic and cultural boundaries. You possess an attitude of transparency.
You are not satisfied with what’s already available and have the curiosity to revise and improve things in the name of progress.
Your future  We aim to be the leading cloud-banking platform, powering the future of banking and igniting financial change globally. If you want to join a collaborative, inclusive…