Supply Chain Manager, Logistics Operation Regular

Location:

Employment Type:

Regular

Job Code:

A98910

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Byte Dance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures and geographies. Dedicated to building global platforms of creation and interaction, Byte Dance now has a portfolio of applications available in over 150 markets and 75 languages. It includes Tik Tok, Vigo Video, Douyin, and Huoshan.

Byte Dance's platforms aim to help users explore and discover the world's creativity, knowledge and moments that matter in everyday life, while empowering everyone to be a creator directly from their smartphones. We are committed to building a safe, healthy and positive online environment for all our users.

• Drive and manage day-to-day warehouse operations, including inbound, outbound, RMA (Return Merchandise Authorization), transfers, and stock takes; maintain inventory accuracy and ensure timely intervention on discrepancies.
• Serve as the first point of escalation for all supply chain operational matters within assigned regions; monitor and report operational KPIs, including asset accuracy and discrepancy metrics.
• Audit operational process flows to ensure adherence to logistics management and finance compliance requirements.
• Oversee and manage Logistics Service Providers (LSPs) or internal warehouse activities, and support last-mile delivery processes to LSPs or integrated warehouses.
• Perform hands-on physical warehouse activities such as goods receiving, transfers, and distribution, while operating TMS, WMS, and equivalent inventory management systems.
• Collaborate with cross-functional teams including Supply, Infrastructure Engineering, Network, Security, and Platform; execute complex relocation, decommission, and liquidation plans.
• Manage EU and Norway import/export processes, including CPC and HTS classification, BTI rulings, bonded warehousing regulations, load factor calculations, and carbon emission methodology to support green logistics.

• Bachelor degree in a supply chain or logistics management field, or equivalent practical experience
• 5+ years of Supply Chain and Logistics Management experience within Data Center space
• Familiarity with TMS, WMS and inventory management equivalent systems
• Experience executing multiple tasks simultaneously in a fast-paced, ambiguous environment
• Experience collaborating with individuals across internal and external organizations, other geographies, and a "hands-on" approach to accomplish all necessary tasks
• Self-driven. Adaptive to multi-culture environment
• Professional proficiency level is required in English

• Master degree in supply chain management.
• Experience with data center hardware, including servers and network equipment
• Analytical skills to query data sources and glean insights from complex data
• Knowledge of and experience with regional customs regulations on exports, import experience. Global Trade regulations experience is a plus.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to…