Logistics Services Specialist

Locations:
Amsterdam

As a trusted provider of aviation component services, STRADE leads the way in ensuring fast, innovative and high-quality service delivery to customers worldwide through a digitalized operating model. Established in 2021, we became a subsidiary of SR Technics in 2022 and now operate as an independent unit and intrapreneurship venture. Our focus revolves around managing a vast asset base of aircraft components and providing round-the-clock support to airlines, MROs, and trade partners.

The international team of 70 professionals is strategically located across the globe with key hubs in Zurich, Miami, Kuala Lumpur, Amsterdam, and Belgrade.

Our values always guide our actions. We do not beat around the bush. We are learning, constantly. We dare to dream big. As a team we achieve more.

For all roles, we are seeking authentic team players guided by an entrepreneurial spirit, integrity, and a global mindset.

We know great talent comes in many forms. We're building an inclusive workplace where everyone can thrive — and we especially encourage women and underrepresented talent to apply. If this role excites you and your experience aligns with the key requirements, we’d love to hear from you — even if you don’t meet every single point.

• Receiving and Inspection:
  Receive incoming shipments, inspect and verify their content, and report any discrepancies or damages.
• Shipment Preparation and Dispatch:
  Prepare shipments by labeling, palletizing, and securing them for transportation, and organize dispatch.
• Documentation Management:
  Ensure that shipping documentation is complete and accurate, including import/export checks.
• Communication:
  Exchange information and reply to requests from internal and external stakeholders, including other STRADE departments, customers and their logistics service providers, customs broker, etc.
• Data Registration:
  Register data and transactions in the AvSight system.
• Order Picking and Packing:
  Accurately pick and pack orders according to customer specifications, ensuring the right quantity and quality of products are prepared for shipping.
• Operational Issue Reporting:
  Report and address any operational issues, product damages, or discrepancies in a timely and proactive manner.
• Material Handling (10% of total activities):
  Safely and efficiently load, unload, and move assets within the warehouse using various equipment, such as forklifts, reach trucks, and hand pallet trucks (training will be provided where necessary).
• Quality Standards Maintenance:
  Maintain high-quality standards through collaboration with the Quality department.
• Shift Work:
  Perform logistics and warehousing operations in shifts as follows:
  • Weekdays working hours (3 shifts):
    Early 6am-2.30pm, Day 8.30am – 5pm, or Late: 2.30pm – 10pm;
  • Weekends (1 shift) 8am-4.30pm in a 4 weeks shift pattern
  • Periodical on-call duty (one week) every 8 weeks 10pm - 6am.

• Experience in logistics, warehousing, customer service, call center, or similar with strong learning mindset and ability to understand technical and operational aspects of the job.
• Good customer-oriented and general communication skills.
• Can-do attitude, flexibility to adapt to a new environment.
• Ability to quickly learn operational processes and optimize them over time.
• Good use of Excel, Outlook, Word and company systems for data entry and operations tracking.
• Readiness and ability to perform administrative, customer facing and material handling tasks (e.g., ERP system management, documentation handling, communication with different stakeholders, loading and unloading material).
• Fluent in English, both written and spoken.
• Global mindset, team…