Executive Director - Data Centre Solutions

Role Overview
CBRE Data Centre Solutions is one of the world's leading providers of integrated facilities management (FM), and project management services to data centres and critical environments.

Role Overview
CBRE Data Centre Solutions is one of the world's leading providers of integrated facilities management (FM), and project management services to data centres and critical environments.

Data Centre Solutions sits at the heart of GWS's growth ambition. It manages CBRE's most strategically significant client relationships: large, complex, multi-site outsourcing contracts that demand executive-level leadership, deep commercial acumen, and the ability to operate credibly at board level with clients, partners, and internal stakeholders alike.
The Executive Director is the senior operational and commercial leader for a defined portfolio of enterprise accounts. The role carries full profit and loss (P&L) accountability for that portfolio and is responsible for driving sustainable, profitable growth while maintaining the service quality, client relationships, and people capability that underpin CBRE's reputation in the market.
This is a role for a leader who can operate at pace in a high-growth, matrix environment: someone who builds client trust through competence and consistency, develops high-performing teams through coaching and accountability, and brings a genuine commercial instinct to every decision they make.

Key Responsibilities

The Executive Director holds accountability across five areas of sustained leadership. These are not sequential priorities; they run concurrently and reinforce one another. The most effective leaders in this role manage all five with equal discipline.

Strategic Planning and Business Growth

The Executive Director is responsible for the strategic direction of their portfolio / region and for ensuring that CBRE DCS commercial ambitions are translated into executable plans at divisional level.

Develop and implement business and sales plans that respond to economic, technological, and market trends, aligned to the near and long-term GWS strategic plan.

Lead business development activity within the portfolio, building client relationships and ensuring that the organisational capability to deliver growth is in place before commitments are made.

Identify, track, and influence the key performance indicators (KPIs) and financial metrics that determine portfolio performance, taking early action on variances.

Identify and target new business opportunities of suitable quality and volume to enhance the overall value and growth trajectory of the division.

Work closely with the Regional Projects Director to build a reputable projects business across all countries, that focuses on principle contracting services within grey space and white space (data halls).

Support the Managing Director in the preparation and delivery of country budgets and the four-year strategic planning process.

Contribute to mergers and acquisitions (M&A) assessments, site selection, and infrastructure expansion decisions where relevant to the portfolio.

Lead business reviews that are transparent, rigorous, and used as coaching opportunities for the leadership team.

Client Relationship Leadership

The Executive Director is the most senior client-facing leader for the portfolio and is accountable for the quality and depth of every key relationship under their remit.

Build and sustain high-level client relationships that are grounded in genuine understanding of client needs, business pressures, and strategic direction.

Act as the executive liaison for key clients, ensuring alignment between operational delivery and the commitments made at contract and commercial level.

Represent CBRE DCS in client meetings, quarterly strategic reviews, escalation situations, and relationship workshops with the professionalism and credibility the role demands.

Ensure clients consistently perceive exceptional value from CBRE DCS through professional reporting standards, proactive communication, and service quality that exceeds contractual obligation.

Support client renewals, upsell opportunities, and new contract wins by providing executive sponsorship and credibility at critical moments in the commercial cycle.

Lead client onboarding and transition activity, coordinating with delivery and commercial teams to ensure mobilisations meet client expectations and CBRE's service standards.

Quality, Safety and Operational Standards

The Executive Director sets the standard for…