Operations: Bright Digital Managing Director

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Operations:
Bright Digital Managing Director

Job Description
Managing Director, Bright Digital

Locations:
The Netherlands (Amsterdam, Apeldoorn & Nijmegen)

Level: Senior Leadership (with potential growth path to Managing Director Netherlands)

Reports to:

CEO (Six & Flow Group)

Direct reports

Head of Revenue

Head of Operations

HR Advisor

Recruiter

Financial Controller

IT Manager

Office Management

Indirect reports

Team Lead Hub Spot

Team Lead Marketing

Team Lead Development & Design

Team Lead Project Management

Role Overview
Bright Digital is one of the largest and strategically important entities within the Six & Flow Group, a fast-evolving collective of elite Hub Spot partners operating across the Netherlands, UK, Ireland, Canada and South Africa. Together, we are building the first truly global, AI-first Hub Spot consultancy, uniting more than 175 specialists across strategy, CRM, Rev Ops, data, AI, marketing, design & development and systems integration.

As Managing Director of Bright Digital, you step into a pivotal leadership role at a defining moment in our evolution. The Dutch organisation is entering a period of exciting growth as we move towards a unified regional model. Bright is the anchor of this journey, the Group's largest commercial engine, and the core of our Benelux footprint.

This is a role for a leader who wants the privilege and challenge of stewarding one of the Group's flagship entities, shaping not only Bright's next chapter, but also contributing directly to Group-wide leadership, strategy and integration.

Our culture is people-first. Growth is driven by transparency, alignment, empathy, and accountability. As MD, your success will not be measured solely by revenue and margin, but by the clarity and confidence you create across Dutch teams during a time when strong leadership matters most.

You will also serve on the Executive Leadership Team (ELT), playing a key role in advancing our European operating model, AI-first capabilities, and cross-border collaboration. Your influence extends beyond Bright: you will help shape how the Netherlands contributes to the Group’s culture, commercial performance and long-term strategy.

For the right leader, this is a rare opportunity:

A high-performing business in motion, ready to scale yet dynamic enough to innovate.

A region with huge potential, ready for refinement, alignment and acceleration.

A defining leadership moment, influence that spans both entity and Group level.

A cultural mandate, building cohesion and a shared identity across multiple teams.

If you are energised by transformation, passionate about people, and driven by the ambition to help shape the next generation of a global consultancy, this is a role with real scope, real complexity and real impact.

1. Leadership, People & Cultural Stability

Provide visible, grounding leadership across Amsterdam, Apeldoorn and Nijmegen.

Inspire teams through transparency, clarity and consistency.

Lead Team Leads and Heads of Department; deliver structured weekly leadership rhythms.

Strengthen the culture of ownership, accountability and collaboration.

Develop leadership capability and succession plans across Dutch entities.

Protect and elevate employee engagement and eNPS.

2. Commercial & Financial Management

Full P&L ownership for Bright Digital; deliver revenue, margin and EBITDA targets.

Improve forecasting accuracy and pipeline governance.

Increase ASP, partner-sourced revenue and retainer revenue mix.

Ensure commercial discipline across pricing, scoping and contracting.

Collaborate with the Global CFO on budgeting, reporting and margin optimisation.

3. Strategy, Execution & AI-First Alignment

Translate the Group's North Star and annual plan into Bright's operational roadmap.

Embed AI-first frameworks such as SCALE+, FLAIR and CS+ across teams.

Strengthen Hub Spot excellence and Rev Ops capability across NL.

Drive execution on the Group Sales Recovery programme.

Prioritise initiatives that create the highest commercial and operational leverage.

4. Operations, Delivery & Quality

Oversee delivery performance, client experience and quality standards.

Ensure ISO-aligned processes, scope control and margin discipline.

Lead resource planning, workload balancing and delivery capacity forecasting.

Prepare Bright for shared services centralisation (HR, IT, Finance, Marketing).

Guide the adoption of shared delivery frameworks and tooling (Hub Spot, Click Up, etc).

5. Integration & Cross-Group Collaboration
As a member of the Executive Leadership…