Account Manager

Overview

We are seeking an Account Manager, Corporate Reputation to join our Amsterdam team. This role focuses on managing day‑to‑day client work, leading project teams, and helping companies build, protect, and strengthen their reputations.

• Serve as a daily client contact across corporate reputation accounts, building trusted relationships through clear communication and responsive delivery.
• Support the research, planning and development of integrated communications campaigns, including corporate positioning, message development, stakeholder mapping, media strategy and thought leadership.
• Help manage small project teams, ensuring quality control, deadline adherence and strong client service.
• Draft, review and edit communications materials, including press materials, briefing documents, messaging, Q&A, client correspondence and communications plans.
• Contribute to media relations activity, including outreach planning, pitching, media monitoring, spokesperson preparation and event support.
• Help clients engage with the stakeholders that matter to their business, including media, employees, regulators, partners, investors and broader public audiences.
• Bring together Edelman capabilities across practices, markets and specialties to support client goals.
• Use research, analytics and insight to inform recommendations and evaluate campaign performance.
• Apply AI‑enabled tools and Edelman’s responsible AI approach to support research, analysis, content development, media intelligence and campaign delivery, ensuring outputs are accurate, ethical, transparent and guided by human judgment.
• Manage day‑to‑day project operations, including timelines, priorities, team coordination and budget tracking.
• Support new business activity by contributing to proposals, research, credentials and pitch materials.
• Coach junior colleagues, delegate clearly and help ensure team members continue to develop through feedback and on‑the‑job learning.

• At least four years of relevant experience in communications marketing, corporate communications, public relations, strategic media relations or a related field.
• Experience managing projects and small teams on corporate, B2B or reputation‑focused accounts.
• A strong understanding of corporate reputation and how businesses build trust with key stakeholders.
• Good knowledge of the Dutch and international media landscape, especially business, corporate and societal issues media.
• Strong writing, editing and storytelling skills, with the ability to turn complex topics into clear, compelling communications.
• Experience contributing to integrated communications plans across earned, digital, social and content channels.
• The ability to manage client expectations, identify issues early and escalate appropriately when senior counsel is needed.
• Strong organizational skills, attention to detail and confidence working to deadlines and budgets.
• A collaborative mindset and interest in working across teams, practices and geographies.
• Fluency in Dutch, required for this role.
• Excellent business English, both spoken and written.
• Curiosity and confidence in using AI‑enabled tools responsibly to improve communications work, including research, planning, drafting, analysis and campaign optimization.

This is a hybrid role based in Amsterdam. Employees are expected to work at least 60% of their time from the office. Office hours are 9:00–17:30 with flexible scheduling as agreed with the line manager.

Edelman is dedicated to building a diverse, inclusive, and authentic workplace. We provide equal employment opportunity based on qualifications, merit, and business need.