Social Media Management Lead

Who we are

We're GoSpooky: a global social agency built for the speed of culture.

We create social-first work for brands that want to stay relevant, from Tik Toks that land on the For You Page to creator campaigns, community strategies, Tik Tok Shop, social affiliates and live shopping. If it shapes internet culture, we are probably already on it.

Our teams combine strategy, creativity, community, commerce, gaming and data to turn cultural moments into brand impact. As official partners of Instagram and Snapchat, and partners and social affiliates of Tik Tok Shop, we work with brands such as KLM, Samsung, JBL, HEMA, Prime Video NL, AXE, Etos, Vodafone, Zeeman and Picnic.

We're driven by bold ambition, endless creativity and authentic people. People who challenge the obvious, move with culture and create work that feels real, relevant and impossible to ignore.

We're always looking for people who understand the internet, bring fresh perspectives and are excited to shape what social can become next. If you're ready to move fast, think big and make an impact, you'll fit right in.

Who we areWe're GoSpooky: the ones who get all things social. A global agency made for the social era. We grow brands through content, community and commerce, keeping them at the forefront of culture. Social isn't just first, it's the foundation.

From creatives and commerce specialists to game designers and data analysts, we cover the full social spectrum. If it shapes internet culture, we're on it, making fast, bold and relevant work that actually gets shared.

From Tik Toks that breaks the "for you" page, to creator stories built with real community insights, all the way to Tik Tok Shop, social affiliates and live social shopping that convert in real time.

As official partners of Instagram and Snapchat and partners and social affiliates of Tik Tok (Shop), we work with brands like KLM, JBL, Samsung, Prime Video and HEMA. Driven by bold ambition, endless creativity and authentic people, our teams think ahead, react fast and keep brands culturally relevant. Whether it's live social shopping, creator management, social-first campaigns or turning a trend into a brand moment.

We're always looking for fresh energy: people who bring new perspectives, challenge the norm and help us and our clients evolve. If you love shaking up social, thinking big and moving fast, you'll fit right in.

As our Social Media Management Lead, you'll lead one of our client units and help shape the future of Social Media Management 'll be responsible for ensuring our clients receive exceptional social media management that drives long-term growth while building and developing a high-performing team.

This role is a balance of people leadership, client partnership and operational excellence. You'll use your platform expertise, social-first mindset and performance insights to elevate the quality of work across multiple accounts while helping your team grow in their craft.

You'll report to the Head of Strategy and work closely with teams across Strategy, Creative, Data & Insights and Project Management to deliver best-in-class social work for our clients.

• Lead and coach a team of Social Media Managers, supporting their development, performance and career growth.
• Own the quality and success of a client unit, ensuring every account delivers strong social-first work and sustained growth.
• Build trusted relationships with clients by providing strategic recommendations and confidently navigating complex challenges.
• Turn platform trends, data and performance insights into actionable strategies that improve client results.
• Drive efficient planning, delivery and collaboration across cross-functional teams.
• Establish and continuously improve ways of working, helping the team operate effectively as the Social Media Management craft grows.
• Share knowledge, best practices and innovations across the wider team to raise the overall standard of Social Media Management at GoSpooky.

• 5-8 years of experience in social media management, social strategy or a similar client-facing role, ideally within a social-first agency.
• Proven experience leading, coaching and developing high performing teams.
• Strong understanding of social platforms, trends and what drives meaningful audience growth.
• Confidence using performance data and insights to shape recommendations and improve results.
• Excellent client and stakeholder management skills with the ability to build lasting partnerships.
• Highly organised, proactive and comfortable managing multiple priorities in a fast-paced environment.
• A collaborative leader who enjoys working across disciplines and helping others do their best work.

• Flexible holiday policy for a proper recharge
• Commuting allowance
• Remote working possibilities in agreement with your team
• A Mac Book for peak productivity
• Training opportunities to develop your skills and grow with us
• Healthy communal lunches to keep you fueled
• Fun events to connect,…