Copy Lead (7 month FTC)

This is a 7 month fixed term employee contract initially, with a likelihood of extension.

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

Our Agency helps our clients create more meaningful connections with their customers. Your role is instrumental in ensuring the right audience receives the right message in a way that best suits their needs.

The Copy Lead is responsible for creating, developing, and delivering copy and communications for the world’s largest platform for rides, meals, and local deliveries. This role requires managing people and high-visibility projects and is a vital bridge between Creative, Client Services, the Group Account Director, and the client, ensuring high-quality standards are met.

The Copy Lead will also help develop creative campaigns and concepts, pitch decks, and innovative ideas that propel DEPT forward. They will report to the Global Copy Director.

• Edit and shape copy to ensure it meets client expectations and brand guidelines, as well as engages, inspires, and converts customers

• Develop creative ideas and concepts across various channels where applicable

• Adhere to clients' tone of voice and brand guidelines

• Research competitors and trends for creative inspiration

• Facilitate Creative team brainstorms

• Mentor Copywriters and help shape their work

• Identify process inefficiencies and collaborate with the team to find solutions

• Proactively create guidelines and policies to enhance copy quality

• Act as brand guardian and masters brand guidelines to define and identify what is on/off brand for clients

• Work closely with the Global Copy Director, Group Account Director, and stakeholders across all regions to develop and define band TOV across each territory

• Guide copywriters to create best-in-class communications, incorporating copy and design best practices across all channels including email, web, display, in-app, and social

• Approve final creative assets for regional work as well as across accounts

• Constantly review and evaluate all creative to improve conversions and proactively seek out new opportunities, innovations, and trends

• 6–7+ years of experience

• In-depth knowledge of multi-channel digital copy and brand development

• Exceptional writing skills and proven track record for producing compelling marketing and content copy that sells

• Confidence in working with other departments and stakeholders such as designers, developers, and clients

• Editing and proofreading skills a must; detail-oriented approach to copy

• Readiness to work at a fast pace on large marketing campaigns with many assets

• An understanding of the importance of consistency across different touchpoints of a user journey

• Ability to present work to large groups and communicate ideas clearly and enthusiastically

• A collaborative approach to getting things done

• Experience in managing and mentoring at different levels

• Extensive experience at an agency, publication, or brand is essential

• Clear mastery of regional language (English)

• Ability to define and develop TOV and brand narrative for clients

• Experience working with global brands, teams, and departments preferred

• Holistic approach to creative; keen understanding of how copy and design work together; ability to see the bigger messaging picture and improve upon/shape it

• Confidence in handling client concerns, negotiating with stakeholders, and communicating with various departments and teams

• A flexible, hybrid/remote working policy

• An excellent salary based on experience and equal pay policies

• Mental health support, and company sick pay scheme.

• 15 days paid holiday annually (plus Public Holidays).

• Refreshments are provided in the office all week

• Enhanced family friendly policies to support new parents.

• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.

• Inspirational Talks, bringing the outside in with regular guest speakers and…