E-commerce Manager

We're looking for an E-commerce Manager with a minimum of 5 years of experience to join our creative team in Amsterdam. We're an award-winning digital agency and Europe's leading Shopify Platinum Partner. We focus on strategy, design and development in the e-commerce industry, with a client base of international fashion, lifestyle and beauty brands.

Job description

As an E-commerce Manager at Ask Phill, you are the person who thinks like our clients. You bring real e-commerce experience to the table, which means you understand what it actually takes to run an online store, manage a brand, and grow a business. That knowledge is what makes you valuable to the clients you work with.

You will manage multiple client accounts at the same time, acting as their strategic partner throughout the entire e-commerce journey. You are the person who spots opportunities, asks the right questions, and translates business goals into concrete actions. You work closely with our designers, developers, and consultants to make sure projects get delivered, and you keep clients informed and confident every step of the way.

You do not just manage projects. You bring perspective. You know what good looks like because you have lived it, and that is exactly what our clients need.

We expect you to leverage AI tools like Claude to work smarter, so you can focus on the strategic and relational work that actually moves the needle. If you have deep e-commerce experience, love working with brands, and thrive in a fast-moving agency environment, we would love to meet you.

• Work with innovative global lifestyle brands like Patta, Obey, Tony’s Chocolonely and many more

• Macbook

• 28 annual holiday days & your birthday off

• Pension plan

• Lunch at the office

• Salary range: € 50.000 - € 68.000 gross a year (depending on level of expertise).

• Unlimited access to the psychologists of Open Up

• Access to the financial advisors of Equip

• Hybrid work environment: working 40% of your time at our office

• Opportunity to work abroad for four weeks per year

• Friday drinks

• Central Amsterdam office

• Travel reimbursement

• A culture that values diversity, innovation and forward-thinking, all within a vibrant and supportive community

Shopify Plus Admin, Shopify Flow, Notion, Figma, AI tools (Claude, Gemini), Productive

• Minimum 5 years of hands-on e-commerce experience, either as an e-commerce manager, brand-side operator, or in a similar role
• Strong working knowledge of Shopify, ideally Shopify Plus
• Experience managing multiple projects or accounts simultaneously
• Deep understanding of the e-commerce landscape, particularly in fashion, lifestyle, and beauty
• Solid technical knowledge of Shopify Plus capabilities, apps, integrations, and platform architecture
  
  Experience using AI tools to enhance workflow
• Strong communication skills, comfortable with senior stakeholders
• Ability to translate business challenges into actionable solutions
• A strategic mindset with a practical, delivery-focused approach

• Project management or technical product ownership
• Built your own Shopify store or worked as a merchant
• Agency or consultancy background

We build the next. Our mission is to set new standards in the industry and push boundaries with every project. We embrace experimentation and new ideas to create the best e-commerce experiences.

We have a flat structure without traditional managers. Everyone owns their work, which means you have real autonomy and direct impact. You will take ownership of your projects, deliver what you promise, and communicate openly when challenges arise. We run peer-2-peer feedback cycles every few months where your colleagues help you develop, and mutual support is central to…