Retail Associate

Position: Retail Associate - Full Time (38h
JOB MISSION
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

Apply now for the chance to join an incredible team!

MAJOR

ACCOUNTABILITIES

To achieve personal KPIs and contribute to overall store performance

Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store

Help to ensure the store remains as commercial as possible following company guidelines

Adhere to company’s policies and procedures

Responsible for maintaining health, safety, and environmental standards in store

Perform other duties that are required from the management team

REQUIREMENTS FOR SUCCESS

Team Player

Demonstrate customer service skills

A passion for retail and sales

Desire to learn

Ability to perform basic maths and general retail operational processes

Effective communication skills

Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS

Competitive compensation

Potential to earn more through our Retail Bonus Scheme

Great development opportunities

Inclusive working environments across all our European locations

Generous staff discount

Project involvement across our European region

Flexible uniform package

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