Store Manager, de Bijenkorf

Position: Store Manager, Loewe de Bijenkorf
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

As Store Manager, you will constantly seek out business opportunities to exceed commercial results, driven by an entrepreneurial spirit. You will coach and develop the team in a style which is personable and hands‑on. You will inspire your team to always put the client first, continually looking for ways to exceed the client’s expectations.

Your role will be:

Team Management and Development

Grow and develop your team through regular coaching and feedback. Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans.

Identify, recruit, and develop talent, securing succession plans.

Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment.

Organize the team and shop floor coverage in an effective manner to meet the changing business needs.

Provide support and guidance to new joiners, ensure their onboarding path is fully completed so their integration into the company is positive.

Communicate with passion and inspire the team on company messages and information during morning briefings, training, and one‑to‑one meeting.

Client Experience

Lead from the front, role‑modeling the way to connect with clients and coaching the team on the selling ceremony “in the moment”.

Manage the customer flow through effective forward planning and reactive organization to ensure each client is given the correct level of service and no client is left unattended or unacknowledged.

Build a client‑centric mindset within the store which focuses on always exceeding the client expectations.

Develop client database by optimizing data quality and quantity.

Train and develop the team to be confident in their after‑sales knowledge.

Business Development

Grow the top‑line sales of the store, identifying opportunities and maximizing potential.

Develop, define and implement relevant and tangible action plans in line with company’s needs and expectations.

Focus on category development within the store, collaborating with all the relevant functions to ensure each category potential is maximized.

Build, grow and develop a loyal client base, utilizing all available tools and opportunities.

Acts as a brand promoter, networking and creating awareness through representation of the brand at local activities.

Connect with internal and external peers in the market to create an effective collaborative network.

Understands external competitive landscape and market trends and is constantly taking steps to increase knowledge and awareness.

Proactively share market insights and opportunities with business stakeholders.

Monitor business performance, results and audits and develop actions as needed.

Operations

Maintain a thorough understanding of policies, standards and procedures, ensuring they are communicated and implemented.

Ensure the flawless implementation and adoption of the Retail tools and assets for FOH and BOH client and user experience.

Maintain inventory and be accountable for inventory management and accuracy.

Ensure that all store processes and procedures are harmonized in order to provide best in class client experience including:

All Health & Safety matters are adhered to.

Store Facilities are maintained.

Grooming Guidelines are respected.

Effective collaboration between front and back of house teams and activities.

Additional duties and management responsibilities as required.

About Us
Created in Spain in 1846, LOEWE celebrates 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in…