Ecommerce Specialist; FTC

Position: Ecommerce Specialist (6 month FTC)
This is a 6 month fixed term contract initially, with the potential for extension. Internally, this role will be titled Senior Online Merchandiser.

JOB PURPOSE
This role is part of our  Global Studios  team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Ecommerce Specialist you will work closely with the Merchandising team, reporting to the Lead Merchandiser on the eBay Australia account. Our Merchandising team partners with our client eBay to produce a range of tailored digital shopping experiences. As a Senior Online Merchandiser, you will be responsible for trading of the overall site for various categories, prioritising merchandising based on conversion and business performance for promotional and seasonal campaigns and shops.

You will work closely with the DEPT® Merchandising and Marketing teams and stakeholders at eBay, to ensure successful project/campaign deliveries; which are profitable without compromising the creative integrity.

WHAT YOU’LL DO:

Play a role in leading the junior members of the team - presenting data analysis and project updates to the wider merchandising team

Responsible for daily/weekly management of category pages, ensuring site standards are always achieved or exceeded

Build a full understanding of the clients’ content management systems and objectives, advising on the solution that best meets their needs

Create and maintain a critical path for campaigns and other category specific activity

Construct the optimum product range for the target market by balancing price architecture, product variety and other parameters

Source items - uploading, merchandising and continuously optimising landing pages, campaigns and category pages

Ensure all campaigns are prioritised consistently across app, desktop, mobile and email platforms

Conduct regular performance analysis, feeding insights and proposed actions into Lead Merchandiser and clients for weekly trading reports

Conduct regular checks on live pages, troubleshooting and fixing any issues

At times, to conduct competitor analysis and trend research displaying an in-depth, customer-focused knowledge of the market and categories, and inputting ideas into planning meetings

Proactively identify incremental sales and profit opportunities within your vertical

WHAT YOU BRING:

3+ years Merchandising experience, ideally within E-Commerce

A good eye for retail trends and an interest in current and upcoming trends

Highly organised, with excellent attention to detail and the ability to manage multiple projects simultaneously

Proven ability to work independently, prioritise, meet deadlines under pressure and make best use of resources; has a good sense of urgency and measurement of risk

Excellent verbal and written communication skills

You are ambitious with the ability to think strategically, communicate for understanding and contribute something new, demonstrating tenacity to learn and grow

Ability to take ownership and accountability

Experience with various CMS and the ability to quickly grasp new processes or learn new tools

Analytical experience and a degree of business acumen

Proficiency in Excel

WE OFFER

A flexible hybrid working arrangement policy to enjoy the best of both worlds.

Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.

20 days of paid holiday each year, plus relevant public holidays.

Doona Day - 1 additional day off paid leave each year to enjoy some downtime.

Birthday Leave, 1 day paid day off each year to be taken during your birthday week.

Annual Leave Purchase Scheme.

12% Superannuation Contribution.

Access to dedicated mental health resources including sick & carer's leave scheme, employee assistance programme and trained Mental Health First Aiders.

Dept Allowance, a dedicated company contribution towards professional development.

Long Service Leave, provided in accordance with relevant state legislation.

Enhanced Parental Leave.

Learning and Development, continuous growth opportunities through internal…