Key Account Manager Retail

Are you an individual with a strive to be the best? A brilliant partner who can influence, lead innovation & transformation across our Brands and Global Packaging footprint, then we have a great opportunity for you.

Job Description  Language Requirements: fluent Dutch and English

About us
Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.
At Diageo, character is everything. So, if you share our sense of adventure, you’ll have the chance to learn a huge range of skills and fields, and build an exceptional career with us.
About the role
The Key Account Manager Retail will have direct accountability and ownership for some of Diageo Netherlands’ biggest grocery customers, which plays a pivotal role in the delivery of the channel and overall business.
In this role you'll lead a strategic and differentiated customer joint business plan and will play an instrumental role in delivering Category and Consumer led initiatives across the total Diageo portfolio to provide win-win-win solutions for Diageo, customer, and shopper.
If you are looking for a commercial position with meaningful business impact and direct P&L delivery, this one is for you!
Top Accountabilities
Responsibility of customer performance against financial targets & executional standards
Direct management of customer P&L. Deliver customer critical metrics and financials targets. Undertake corrective action if/where needed.
Demonstrate strong commitment for Diageo’s internal compliance policies.
Create & Implement the customer plans to unlock business growth
Create, own, and implement joint business plans with the customer. Track and ensure execution against agreements.
Work cross-functionally to build integrated plans, identify new opportunities for incremental business and proactively turn these ideas into action.
Negotiate and implement customer contracts.
Excellence in building customer relationships
Lead strong internal processes for forecasting, commercial planning and M&E.
Own the customer relationship - deliver brilliant customer service at every touch point.
Ensure Diageo is known as trustworthy and respected partner to do business with.
About you
Min. 5 years’ experience in Key Account Management, FMCG environment is preferred
Energized in the pursuit of growth – seeks opportunities where there are challenges, has short and long term vision and adds energy to the team.
Trailblazing and influencing comes naturally – an idea generator who will lead the business and customer to victory by bringing creative solutions to the table and delivering brilliant execution.
Personal growth is a priority – can proactively handle own development but will seek guidance, coaching and feedback from peers to drive career and keep focussed.
Our offer
An inclusive company culture that puts employees and their development first
A flexible working environment
A competitive salary with bonus and benefits budget to suit your lifestyle and needs
An excellent parental leave policy
…and of course, THE best colleagues!
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps us grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible…