Senior QA Automation Engineer

The Challenge

Talk
360’s users are counting on us to just work — a failed call isn’t a UX inconvenience; it’s a broken connection to someone who matters. Quality is the product.

Right now, our QA practice is at an inflection point. We’ve been largely manual and reactive. We’re changing that deliberately: shifting left, building automation into our definition of done, and making quality the shared responsibility of the whole engineering team — not a bottleneck at the end of the pipeline.

We’re looking for an automation engineer with deep quality instincts. Someone who can architect our testing infrastructure, embed quality thinking from the first line of code to production, and progressively eliminate the manual work that slows teams down. You’ll lead the journey, not just participate in it.

• From backlog refinement — where you catch logic gaps and edge cases before a line of code is written — through feature testing, UAT, and production release. Structured, predictable, communicated clearly.

• Design, build, and maintain our automation frameworks across iOS, Android, Web, and API. Write automation code yourself. Review automation PRs from the dev team. Keep the suite healthy, fast, and trustworthy.

• Decide what gets automated and when. Build and prioritize the test scenario backlog. Organize hackathons and pairing sessions that bring engineers along on the journey — because in our model, the whole team contributes to automation.

• Define and monitor QA metrics — coverage, cycle time, defect escape rate, regression confidence. Use data to identify gaps, improve incrementally, and make the case for investment.

• Use Sonar Cloud, quality gates, CI/CD integration, and AI tooling to systematically raise our quality floor. Bring the team with you. Don’t wait to be asked.

You’ll work alongside Michal (interim QA Freelancer— who has been scoping and building our QA foundation) and the tech team with Igor (Mobile Lead), Tom (Tech Lead), Alex (Backend), Isah (Frontend), Oleg (Full Stack), and Yahaya (VoIP). On the product side, you’ll work closely with Kseniia.

Talk
360 is a lean company — around 30 people globally — which means your impact is visible, and your influence is real. Cross-functional collaboration isn’t a value statement here; it’s just how the work happens.

Must have:

• Hands‑on mobile test automation experience - has built or owned a framework, not just contributed scripts (we use Appium but comparable tooling is fine).
• Strong programming proficiency in JavaScript / Type Script or comparable language with willingness to ramp on TS.
• Mobile test automation across iOS and Android (deep in one, solid working experience in the other).
• Web test automation experience (we use Cypress but comparable tooling is fine).
• API testing experience (we use Postman but comparable tooling is fine).
• Git fluency and hands‑on CI/CD pipeline configuration (we use Git Hub Actions but comparable tooling is fine).
• Active use of AI tooling in their QA / automation workflow with concrete examples.

Nice to have:

• Sonar Qube / Sonar Cloud — integration and quality gate configuration
• Load / performance testing experience
• Page Object Model architecture and framework design patterns
• Experience in a multi-platform mobile product environment
• Experience in testing real time communications

• An automation engineer first — you build frameworks, not just scripts
• Self‑directed: you see the gap in quality coverage and move toward it without needing a brief
• Deeply invested in the end user — you understand that for our users, a broken call is a real‑world cost
• Someone who finds issues but also figures out and implements the solution
• Comfortable with complexity: legacy codebases, multi-platform edge cases, imperfect test environments
• A strong communicator in English — you can translate quality status for engineers and non‑engineers alike
• Experienced enough to design a test automation architecture from the ground up and defend the decisions
• Based in or around Amsterdam (to be at the office on Monday’s…