Patient Appointment Coordinator

Patient Appointment Coordinator - Days / Full Time

Join to apply for the Patient Appointment Coordinator - Days / Full Time role at Island Health

At Island Health, people are at the center of everything we do. As a part of the Primary Care Clinic team, you’ll play a vital role in supporting our mission to care for those who care for others. You’ll help create a positive and seamless experience for every team member — ensuring they feel valued, supported, and heard.

• Warmly greets and registers patients with a smile.
• Verifies insurance and demographic data and updates information as needed.
• Schedules appointments for medical providers.
• Calls patients with appointment reminders.
• Answers and directs clinic phone calls, checks voicemail and fax for messages.
• Prepares patient charts for appointments; pulls charts, prints fee tickets, and fills out cover sheets as needed.
• Prepares deposits and daily income summaries.
• Receives cash and insurance payments.
• Prints next day’s appointment schedules for providers, places appointment materials for each provider in chronological order according to the day’s schedule.
• Provides charts to be copied to copy service.
• Demonstrates ability to interact positively with Administration, Directors, Managers, Supervisors, peers, co-workers, subordinates, patients.

• High School Diploma required, advanced education preferred.
• Previous experience in a physician clinic setting strongly preferred.
• Analytical and problem-solving skills.
• Ability to clearly communicate medical information to professional practitioners and/or the general public.
• Ability to use independent judgment and to manage and impart confidential information.
• Working knowledge of MS-Office applications, Practice Partner EMR application, and LSS.
• Ability to use inter/intranet to research issues and access administrative and other manuals.
• Use technology applications to increase efficiency and accuracy, in support of clinic operations.
• Excellent written and verbal skills; must communicate effectively with individuals from multiple disciplines.
• Strong attention to detail, accuracy, and thoroughness.
• Ability to monitor own work to ensure quality, and possess excellent prioritization skills.

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Anacortes, WA, Onsite

Full Time / 40 hours per week

$19.06 – $28.59 per hour

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off and Extended Illness Benefits
• Life Insurance and Long-Term Disability Coverage
• Vested Retirement Contributions and Flexible Spending Accounts
• Tuition Reimbursement and Student Loan Repayment Programs Employee Recognition Events and a supportive, community-focused team

Apply today and take the next step in your career with Island Health.