Part Time Senior Program Specialist - Park Ranger Program

The City of Anaheim's Community Services Department is seeking a Senior Program Specialist for the Park Ranger Program. Under minimal supervision, this position supports the Park Ranger program with a variety of administrative duties, including but not limited to: ordering supplies, maintaining uniform and equipment inventory, writing and filing reports, reviewing patrol logs, establishing and coordinating a vehicle maintenance schedule, conducting training sessions, assisting with city-wide special events, and scheduling part‑time staff using When to Work.

This position works closely with the Park Rangers.

This position is a year‑round, part‑time position that averages 30 hours per week, though no minimum number of hours are guaranteed. The schedule can vary and will include Monday through Friday, with nights, weekends, and holiday hours required. The position is required to provide a minimum of 30 hours of availability and must be available on Mondays between 8am-4pm, Fridays between 10am-6pm, and at least one weekend day (Saturday or Sunday) from 12pm-8pm.

This is the journey level classification in the Recreation Services series. Incumbents are responsible for program planning, staff supervision and administration for a particular recreational services program or functional area.

• Recruit, train, direct, evaluate, and supervise the work of subordinate staff and volunteers.
• Supervise, coordinate, and evaluate a variety of recreational programs; organize a variety of tasks, track program information, track staff/volunteer hours, prepare reports, and maintain logs, work schedules, delivery routes, and financial records.
• Order and maintain program supplies, equipment, and informational literature; prepare, understand, and interpret written and oral instructions, policies and procedures.
• Assist in the coordination of special events; arrange for staffing of special events booths and deliveries of publicity materials.
• Maintain positive working relationships with co‑workers, other departments, and outside agencies; maintain high level of customer service, courtesy, and professionalism for all public contacts; communicate effectively with the public and with co‑workers; establish cooperative working relationships.
• Provide program information to the public over the telephone, at the front counter, as well as through the mail and e‑mail; respond to citizen's requests and complaints; follow up and provide solutions to citizen problems.

Responsibilities and duties may include, but are not limited to, the following:

• Prepare community center calendars for scheduling of the proposed upcoming session of recreation classes.
• Enter course and instructor information into Department's program and facility software system; reserve facilities and process registrations as needed; cancel courses in CLASS and notify patrons and community center staff of course cancellations; process refunds and Anaheim Community Foundation scholarship applications.
• Create advertising contact and mailing list for newspapers, cable, radio, internet; coordinate marketing information and send out regularly scheduled new release packets; create fliers, forms, letters, activity guide copy, and write press releases.
• Recruit and conduct orientations for new instructors; supervise and coordinate annual instructor evaluation process; prepare instructor payments and miscellaneous reports.
• Provide information, referral, and assessments; coordinate emergency assistance, and senior wheels transportation program; assist with special events and fundraisers; develop and distribute program publicity; serve as liaison to community committees.
• Serve as a liaison between the City and cable company in updating Channel 3 Slides; assist in the maintenance and updating of the Division's website.
• Assist in producing fundraising materials such as letters, lists, proposals, and brochures; assist in the management of fundraising records; contact prospects by phone or written correspondence to seek donations.
• Perform related duties and responsibilities as required.

Two (2) years journey level experience related to the…