Debt Collector

Join a Leading Team at Lobel Financial!

Ready to advance your career in finance? Lobel Financial, a leading name in the auto finance industry, invites you to grow with us. Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities. Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.

Position: Debt Collector (30+/late stage collector)
Location: Anaheim, CA

Why Join Us?

• Career Growth:
  We believe in promoting from within and empowering our employees to develop their skills.
• Comprehensive Benefits:
  Enjoy 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off!

What You'll Do:

• Manage Collections: Contact customers with delinquent loans to secure payments, commitment agreements, or establish repayment plans.
• Customer Service: Provide professional and empathetic customer service regarding collection issues, maintaining a positive customer experience.
• Communication: Utilize phone and email to effectively communicate with customers, ensuring all interactions are accurately documented.
• Adherence to Regulations: Follow state and federal debt collection laws and company policies and procedures.
• Account Management: Monitor and maintain assigned accounts, processing account adjustments resolving discrepancies, and serving as a proactive liaison between creditors and customers.

Skills & Qualifications:

• Bilingual Skills: Fluency in English and Spanish is strongly preferred.
• Time Management: Excellent ability to prioritize and multitask effectively in a fast-paced environment.
• Detail-Oriented: Strong attention to detail and accuracy in documentation and account management.
• Communication Skills: Excellent written and verbal communication skills.
• Computer Proficiency: Working knowledge of Microsoft Office programs and ability to learn company-specific databases.
• Customer Focus: Commitment to delivering excellent customer service and resolving issues effectively.
• Problem Solving: Strong organizational, negotiation, and problem-solving skills.

Preferred Qualifications:

• Previous experience with collections within the auto loan industry.

Ready to Make an Impact? Join a team that values your skills and offers opportunities for professional growth. Apply today and discover a fulfilling career at Lobel Financial!