Customer Service

Customer Service Representative

Are you friendly, dependable, and enjoy helping others? Join our team, a locally owned and operated shipping and mailbox center offering services such as U-Haul rentals, mailbox rentals, Live Scan fingerprinting, and more! Great way for college students to earn extra income! We're looking for a part-time Customer Service Representative who is passionate about delivering excellent service and creating a positive experience for every customer.

This is a great opportunity for someone looking to grow with a small business. We provide full training!

Responsibilities:

• Greet and assist customers with shipping, packaging, and mailbox services
• Process U-Haul rental transactions and coordinate vehicle pickups/returns
• Handle Live Scan fingerprinting services (training provided)
• Operate computer systems, POS, and various software platforms
• Keep the store clean, organized, and customer-ready
• Assist with inventory and supplies as needed
• Provide clear, friendly communication in-person, via phone, and email

Requirements:

• Prior customer service or retail experience (preferred)
• Basic computer skills and ability to learn new systems
• Friendly, outgoing, and professional demeanor
• Ability to multitask in a fast-paced environment
• Must be available to work weekends
• Reliable, punctual, and detail-oriented
• Ability to lift up to 30 lbs occasionally

Nice to have:

• Social Media Marketing background
• Video editing