First Program : Admissions Agent - VHE

First Opportunity recruitment, we are only accepting applications from residents who live within the First Opportunity Target Area (FOTA) and meet the qualifying annual household income limit. For more information please visit (Use the "Apply for this Job" box below)..

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

The Oregon Convention Center (OCC) and the Expo Center are seeking service-oriented individuals who excel in fast-paced environments and take pride in delivering exceptional guest experiences. If you are approachable, communicative, and enjoy engaging with a wide range of people, we invite you to consider joining our team as an Admissions Agent. This variable hour opportunity offers flexibility, allowing you to manage your own schedule while contributing to some of the region’s most high-profile events.

As an Admissions Agent, you will play an essential role in ensuring smooth event operations and positive guest interactions. With the venues operating seven days a week, you will have the opportunity to support a diverse range of events including assisting with line management at Rose City Comic Con to credential checks at the Society of Investigative Dermatology or greeting attendees at the Portland Boat Show.

This role may also include opportunities at Portland’5 Centers for the Arts offering variety and dynamic work experiences in some of Portland’s premier venues.

If you’re ready to bring your welcoming spirit and customer-focused mindset to our team, we’d love to hear from you!

• Represent the venue with professionalism and courtesy, serving as a welcoming first point of contact for guests.
• Check guest badges to ensure appropriate access to designated event areas.
• Scan, collect, and accurately count tickets for various public shows and events.
• Manage and guide patron lines to support smooth and efficient event entry.
• Assist guests with general way finding and provide event-specific way finding support to ensure guests reach their intended destinations with ease.
• Provide timely communication with lead and management to report any issues that may arise.
• Assist patrons with coat and luggage check services.

• Comfortable engaging with a wide range of people and creating positive interactions
• Approachable and easy to communicate with, both in casual and high-volume settings
• Brings an enthusiastic, can-do attitude to every shift and team interaction
• Demonstrates a sincere interest in helping others and contributing to a welcoming environment
• Naturally service-oriented, with a strong commitment to providing excellent guest experiences

• Handheld ticket scanner
• Clicker counter
• Hand stamps
• Handheld radio
• Computer and iPad

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.

Learn more about Metro’s Diversity Action Plan.

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

• Minimum of a high school diploma, or GED, and
• One year of experience working directly with the general public in a high volume situation. (this could look like retail or fast food experience) or
• Any combination of education and experience that provides the necessary knowledge, skills and abilities to perform the classification duties and responsibilities.

This position offers flexibility by operating on an event…