Houseperson

Under supervision, supports daily housekeeping operations by preparing guest rooms for cleaning, removing soiled linens and trash, distributing clean linens and supplies, and assisting Room Attendants in maintaining an efficient room-cleaning process. Performs physically demanding tasks throughout indoor and outdoor areas of the property while maintaining cleanliness, responding to guest requests, and delivering excellent guest service in accordance with Company standards.

• Prepares assigned guest rooms for servicing by stripping beds, removing used linens and towels, collecting trash, and clearing designated items to provide Room Attendants with a clean and organized workspace.

• Works ahead of Room Attendants to ensure guest rooms are properly stripped and prepared for efficient cleaning and timely room turnover.

• Collects, transports, and properly disposes of trash and debris from guest rooms, housekeeping areas, and designated interior and exterior locations.

• Collects and transports soiled linens to designated laundry areas, following established procedures for handling and separation.

• Delivers and distributes clean linens, towels, amenities, and housekeeping supplies to Room Attendants, linen closets, and designated storage areas throughout the property.

• Assists Room Attendants with room preparation and additional housekeeping tasks as needed to support daily productivity and operational demands.

• Maintains cleanliness and organization of housekeeping storage areas, linen closets, service corridors, and other assigned areas.

• Assists with maintaining the cleanliness of interior and exterior public areas, including walkways, stairwells, entrances, and other designated spaces.

• Responds promptly and courteously to guest requests, including the delivery of towels, linens, amenities, and other requested items.

• Provides professional, friendly, and attentive guest service during all guest interactions.

• Safely operates housekeeping carts, linen bins, trash containers, and other equipment used to transport supplies and materials throughout the property.

• Maintains awareness of room status, operational priorities, and daily housekeeping needs to ensure timely support of Room Attendants.

• Reports maintenance concerns, damaged equipment, safety hazards, and unusual conditions to the appropriate department.

• Follows proper procedures for handling and reporting lost and found items.

• Adheres to all safety guidelines, including proper lifting techniques, safe equipment operation, and appropriate handling of cleaning chemicals and potentially hazardous materials.

• Regular, reliable attendance and punctuality is a key component of this position.

• Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.

• Maintains open and effective communication with team members and management.

• Attends and participates in team meetings.

• Adheres to established safety and emergency procedures and protocols, including Company, federal, and state-specific regulations and guidelines.

• Completes all required Company training/compliance courses as assigned.

• Adheres to Company standards and maintains compliance with all policies and procedures.

• Performs other related duties and responsibilities as assigned.

• High school diploma or equivalent preferred.

• No prior experience or training required.

• Previous housekeeping, hospitality, or physically demanding work experience preferred.

This position does not include any supervisory responsibilities.

• This position does not require licenses or certifications.

This position requires the ability to understand and follow oral and written directions, communicate effectively with team members and management, and interact professionally with internal and external customers.

• Strong time management and organizational skills, with the ability to prioritize assignments and complete tasks efficiently.

• Ability to work independently while supporting Room Attendants and the overall housekeeping team.

• Ability to maintain a consistent work pace throughout a physically demanding shift.

• Ability to recognize daily operational priorities and proactively assist with room preparation, linen distribution, and housekeeping needs.

• Strong teamwork and interpersonal skills, with a willingness to assist others in achieving departmental goals.

• Ability to respond…