Colleague Relations Partner II

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

• Coach leaders and colleagues in the resolution of colleague issues or concerns. Activities may include conducting interviews, documenting findings/recommendations, and advising leaders on best practices for managing performance and/or behavioral issues using company-provided tools and resources.
• Review and approve the use and delivery of documented performance management tools.
• Investigate and recommend actions for Ethics Helpline Human Resources complaints within an assigned area of responsibility.
• Conduct investigations and recommend actions in response to colleague or leader incidents or complaints.
• Assist in the training, development and support of leaders in partnership with Human Resources leadership in Human Resources and Colleague Relations best practices.
• Partner with management and the benefits staff on employment actions for colleagues who have exhausted their leave of absence options.
• Identify colleague relations trends within a department, branch, region, or other assigned unit, and partner with Human Resources Business Partner team on recommendations.
• Provide data as needed to unemployment insurance vendor in the administration of the corporation’s unemployment insurance account.
• Enter interview notes, relevant company documents, investigation summaries, etc., into an employee relations database to document investigations.
• Use disparate sources of data to research colleague issues, draw conclusions, assess witness credibility, identify legal risk and create action plans.
• Support the legal department in the development of defensible cases brought by third party agencies, outside counsel, employee lawsuits, and other types of litigation.

• Bachelor’s degree in Human Resources or related field OR equivalent years of experience.

• Minimum four years of experience in Human Resources, Business, Industrial Relations, Psychology, Compliance, Labor Law, or a related discipline required.
• Broad Human Resources generalist skills, i.e., a knowledge of benefits, payroll, compensation, talent acquisition/development, employee relations, training, organizational development preferred.

• Ability to infer information from statistical data and metrics.
• Excellent written and verbal communication skills.
• Good organizational and analytical skills
• Strong investigative skills.
• Strong conflict resolution and de‑scalation skills, with an ability to navigate challenging conversations constructively.
• Excellent interpersonal skills with the ability to listen actively, empathize, remain impartial and analyze disputes effectively.
• Ability to positively influence others without direct authority.
• Good facilitation and training skills.
• Work collaboratively at multiple levels of the organization.
• Manage emotional situations and be resilient in adapting to difficult circumstances.

Base Pay Range: $73,000 - $111,000 / year
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning…