Salesforce Architect

Join to apply for the Salesforce Architect role at OC Sports & Entertainment

Join our team to help create and develop the future of live entertainment and sports in Orange County!

To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Salesforce Architect

The annual base salary range for this position in California is $150,000 to $200,000 per year. The starting pay for the successful candidate depends on various job‑related factors, including but not limited to the candidate’s geographic location, job‑related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.

• Architect and implement scalable solutions within Salesforce and integrated digital platforms to meet organizational goals across business units such as Sales, Marketing, Guest Services, Special Events, and Partnerships
• Define and maintain architecture standards and best practices for Salesforce products (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Field Service, Agentic solutions) and related digital systems
• Analyze business needs and translate them into robust technical designs that align with enterprise IT strategy
• Evaluate and recommend tools, frameworks, and platforms to support digital transformation initiatives
• Collaborate with cross‑functional teams to define integration strategies and tools between Salesforce and other enterprise systems (e.g., ERP, ticketing, customer data platforms)
• Oversee the design and performance of APIs, middleware, and data flows that support customer engagement and operational workflows to/from the Salesforce platform
• Design and execute configuration, new field and object creation, workflow automation, and oversee vendors to ensure cohesive, scalable solutions are maintained in the Salesforce environment
• Lead technical planning, solution design reviews, and architecture governance for Salesforce initiatives
• Troubleshoot and resolve complex production issues across digital platforms, ensuring timely implementation of fixes and improvements
• Provide architectural guidance and mentorship to development teams, Salesforce administrators, and business/data analysts
• Stay informed of Salesforce releases, emerging technologies, and industry trends to guide future‑state architecture planning
• Oversee Salesforce administration, including user provisioning, permissions, security roles, and governance of profiles, groups, and sharing settings
• Manage environment setup, release coordination, and change control across sandboxes and production environments
• Maintain platform integrity through data management, configuration optimization, and documentation of system changes
• Partner with IT Security and business teams to ensure compliance, user onboarding, and continuous platform reliability

• Bachelor’s degree in Computer Science, Information Systems, or a related field required
• Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred
• 7+ years of experience in software development and solution architecture, including 5+ years focused on Salesforce platform design and delivery
• Expertise in designing scalable Salesforce solutions, including custom development, system integrations, and platform security
• Strong understanding of Salesforce data architecture, declarative and programmatic tools (Apex, Visualforce, Lightning Web Components), and API integration
• Experience with modern cloud architecture patterns and tools (e.g., middleware, REST/SOAP APIs, identity management, data pipelines)
• Proven ability to balance technical excellence with business objectives, communicating architectural decisions clearly to both technical teams and executive…