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Senior Support Engineer: Tooling, AI & Automation

Job in Anaheim, Orange County, California, 92801, USA
Listing for: Thorn
Full Time position Listed on 2026-11-05
Job specializations:
Salary/Wage Range or Industry Benchmark: 79000 - 109000 USD Yearly USD 79000.00 109000.00 YEAR

Job Description & How to Apply Below

Thorn is seeking a Senior Support Engineer to join our Build Team in a remote-first environment. You will guide customers through implementations for Safer and Thorn Detect, while shaping tooling and automations to scale our Support organization.

You will apply AI to improve workflows, mentor peers, and collaborate with Product, Engineering, Data Science, UX, and Sales to ensure a seamless customer experience from onboarding to ongoing use.

Step into the Senior Support Engineer:
Tooling, AI & Automation role at Thorn in San Francisco, CA, United States and grow with us.

We are seeking a motivated Senior Support Engineer:
Tooling, AI & Automation to join Thorn in San Francisco, CA, United States.

Consider building your career as a Senior Support Engineer:
Tooling, AI & Automation at Thorn.

The Senior Support Engineer:
Tooling, AI & Automation position in the Sales, Engineering field is open for applications.

Position Requirements

10+ Years work experience
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