Senior Product Manager

Senior Product Manager, Electronic Arts Inc., Redwood City, CA. Define strategies and roadmaps for a designated AI platform product area within EA’s Infrastructure and Platform Services organization. Utilize user research, usage data, and technical input, to own the prioritization of features and milestones across a multi-team product areas. Establish platform-wide KPIs for scalability, reliability, performance, and cost efficiency, as well as manage cross-team dependencies and architectural trade-offs across distributed systems.

Coordinate large and multiple parallel initiatives spanning multimodal data infrastructure, feature engineering systems, distributed computational platforms, and machine learning lifecycle management systems. Develop and communicate roadmaps aligned with enterprise platform objectives and drive the delivery of large or multiple parallel initiatives in partnership with engineering teams. Prepare and present product documentation, roadmap plans, and business cases to senior stakeholders, and ensure long-term return on investment and sustainability of AI infrastructure systems through data-informed decision-making.

Telecommuting permitted. (SPM-S-102-CARC)

40 hrs/week, Mon-Fri, 8:30 a.m.

- 5:30 p.m.Salary: $166,421 - $217,200/yr. EA offers benefits incl. PTO, medical/dental/vision insurance & 401(k) to eligible E’ees. Certain roles eligible for bonus & equity.

Master’s degree (or foreign equivalent) in Technology Management, Communication Technology, Information Systems, Human-Computer Interaction, Engineering, or a related interdisciplinary technical field and 3 years of related work experience in technical product management, platform product roles, or platform leadership roles within technology-driven organizations.

In the alternative, employer will accept a Bachelor’s degree or foreign Technology Management, Communication Technology, Information Systems, Human-Computer Interaction, Engineering, or a related interdisciplinary technical field and five (5) years of progressive, post-bachelor’s of related work experience in technical product management, platform product roles, or platform leadership roles within technology-driven organizations.

Qualifying experience must also include three (3) years in each of the following (which may be gained concurrently):

• Supporting large-scale digital platforms or live services in the video gaming industry or interactive entertainment industry;
• Defining product requirements and success metrics for distributed systems including scalability, latency, and availability to ensure alignment with customer and business outcomes;
• Driving product decisions for system architecture with engineering teams including real-time/event-driven approaches, and multi-region readiness, based on defined use cases and growth expectations;
• Setting measurable targets and prioritizing roadmap investments based on usage and impact metrics;
• Defining functional requirements and end-to-end user and system workflows (e.g., use cases, service interactions) to guide engineering design and implementation;
• Specifying interface and data requirements at the product level (e.g., API behaviors, inputs/outputs, data entities and events) to ensure consistent system interactions;
• Establishing testable acceptance criteria to validate feature completeness and readiness for release;
• Defining requirements for data quality and provenance including freshness, completeness, and lineage visibility;
• Establishing standards for schema evolution and feature lifecycle management (e.g., compatibility, reuse, consistency);
• Working with cloud-based platforms including AWS, GCP, or Azure;
• Owning a product roadmap for platform or infrastructure capabilities for video games or live service games, including prioritization and delivery across ≥2 production releases or live service updates.

Up to 10% domestic travel possible based on business need.

Employer will accept any suitable combination of education, training or experience.