Salesforce Technical Project Manager

We are seeking an experienced Salesforce Technical Project Manager to lead enterprise CRM modernization initiatives supporting federal government operations.
In this role, you will oversee the full project lifecycle, from strategic planning and Agile execution to deployment, production support, and continuous improvement.
You will coordinate cross-functional teams across development, security, operations, and business functions to deliver secure, scalable, and high-performing Salesforce solutions.
Working closely with government stakeholders and technical leaders, you will ensure delivery aligns with federal governance standards, organizational policies, and mission requirements.
You will manage complex work streams, oversee release planning, and proactively address risks, issues, and dependencies to keep programs on track.
This opportunity is suited to a seasoned technology project leader who combines Salesforce expertise with strong stakeholder management and Dev Sec Ops  coordination skills.
The position is fully remote, based in the Washington, DC area, with periodic travel and the opportunity to contribute to impactful public-sector technology modernization programs.

• Lead the end-to-end delivery of Salesforce programs, including project planning, execution, monitoring, deployment, and closeout.

• Manage Agile delivery processes, including sprint planning, backlog refinement, release coordination, and continuous delivery improvements.

• Coordinate Dev Sec Ops  activities across development, security, and operations teams to support secure and efficient software delivery.

• Establish and maintain governance frameworks, ensuring compliance with applicable federal standards, security requirements, and organizational policies.

• Engage and manage stakeholders across government agencies, business units, and technical teams to align priorities, communicate progress, and resolve delivery challenges.

• Oversee production support and continuous improvement for enterprise Salesforce applications, ensuring reliability, usability, and operational effectiveness.

• Identify, assess, and manage project risks, issues, dependencies, and constraints across multiple work streams.

• Support enterprise deployment strategies, ensuring Salesforce solutions are scalable, performant, and aligned with long-term modernization objectives.

• Provide leadership, direction, and guidance to cross-functional project teams, promoting collaboration, accountability, and consistent delivery standards.

• Coordinate project schedules, resources, milestones, and deliverables to ensure successful execution within agreed requirements.

• Support communication and reporting activities, providing stakeholders with clear visibility into project status, performance, risks, and upcoming milestones.

• Participate in client meetings, planning sessions, and program events, traveling to other locations as required.

• At least 10 years of experience in IT program management, project management, or a closely related field.

• At least 5 years of experience managing Salesforce programs or enterprise customer relationship management (CRM) environments.

• High school diploma required; a bachelor’s degree in a relevant discipline is strongly preferred.

• U.S. citizenship is mandatory, along with an existing Public Trust clearance or the ability to obtain one.

• Demonstrated experience managing Agile delivery methodologies, sprint planning, backlog management, and release processes.

• Strong understanding of governance frameworks, stakeholder engagement, and coordination across Dev Sec Ops  teams.

• Experience leading production application support teams and managing enterprise-level software deployments.

• Proven ability to manage complex projects involving multiple work streams, competing priorities, technical dependencies, and diverse stakeholder groups.

• Strong leadership, communication, organizational, analytical, and problem-solving skills.

• Ability to foster collaboration across technical and nontechnical teams while maintaining accountability for project outcomes.

• Familiarity with federal contracting environments, government compliance requirements, and public-sector technology modernization is highly desirable.

• Experience supporting federal civilian agencies or Department of Homeland Security (DHS) programs is preferred.

• Project Management Professional (PMP) certification is preferred.

• Certified Scrum Master (CSM) certification or an equivalent Agile credential is preferred.

• Salesforce Administrator…