Manager, Digital Technology Development

United States - Remote

Reporting to the Sr. Director, Digital Technology Development
, we are seeking a hands-on, full-stack Manager
, Digital Technology Development to lead a team of developers, both onshore and offshore, who build and run the MANSCAPED direct‑to‑consumer platform: the Shopify Plus storefront and checkout, the headless web experience, the Node.js middleware and integrations behind it, and the cloud infrastructure it runs on. This is a technical manager role: the ideal candidate spends a meaningful part of every week in the code reviewing pull requests, setting engineering standards, unblocking developers and building features while owning backlog and change management with the Team PM, hiring, performance management, vendor relationships and production health, and partnering with Product, DTC, Marketing, Cybersecurity, Enterprise Applications, the Digital Technology architect and leadership on budget, KPIs and the evolution of the stack.

At MANSCAPED, what we do matters but how we do it matters more. We take ownership of our work, showing up with accountability and a commitment to quality at every level. We work as one team, guided by a belief to unite, never divide, and to lead with empathy in how we support and challenge one another. The best ideas win, and they come from keeping our egos in check and our standards high.

We stay humble, open to learning, and willing to grow. We bring fun to the journey, because great work shouldn't come at the expense of enjoying what you do. We stay nimble and innovative, always looking for smarter and better ways to get things done. Ball work is honest work, and that mindset shows up in everything we do, including our proud partnership with the Testicular Cancer Society and our commitment to raising awareness of the ball‑busting disease.

• Identify and prioritize quarterly, bi‑annual and year‑end goals and key initiatives, including key launch dates and peak‑season code freezes aligned with other org deadlines
• Lead team of developers (Onshore/Offshore) to ensure backlog is managed effectively; partner with Team PM on estimates, capacity planning, the change management process and new priorities
• Own code quality for Digital Technology: define the code review process and standards for testing, CI/CD, secure coding and documentation, personally review architectural and high‑risk pull requests, and lead resolution of technical issues in the programs being developed
• Participate up to 20-30% in development and deployment related activities building features, fixing production defects and developing initial SDK implementations for new software being onboarded by MANSCAPED
• Assure production functions are performing properly every day and all alerts from Site Reliability, QA and Cybersecurity are championed to closure, assign priority, and allocate resources as needed use appropriate scrum or meetings to ensure these teams are effective in supporting Digital Technology
• Track Digital Technology KPIs: site availability and performance, checkout health during key trading periods, and delivery metrics (deployment frequency, lead time, change failure rate, time to restore)
• Participating in scrum meetings including backlog grooming, scrum of scrums (cross Team meeting weekly)
• Hiring, Onboarding, performance management and career development for Digital Technology developers, including offshore consultants; raise offshore proficiency through pairing, code review and clear standards
• Facilitate external vendor relationships and meetings, define ways of working and manage vendor onboarding/offboarding
• Determine right mix of internal and external resources based on defined and agreed objectives with…