Senior Help Desk & Desktop Support Specialist

A leading IT services firm is seeking a Help Desk Analyst in Anaheim, CA. The ideal candidate will have over 5 years of experience in support roles and possess strong technical knowledge for troubleshooting end-user IT issues. Responsibilities include providing responsive support, documenting processes, and maintaining service desk records. This position is a contract employment type aimed at ensuring software and hardware stability across the organization, emphasizing customer service excellence.
As a Senior Help Desk & Desktop Support Specialist, you will play an important part at Odyssey Information Services in Anaheim, CA, United States. This opportunity is part of our work in Management & Operations. The advertised compensation is 60.000 - 80.000. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above.