Customs Brokerage Manager

Our client is seeking a Licensed Customs Brokerage Manager to lead and oversee daily customs brokerage operations while ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations. This individual will provide leadership and direction to the brokerage team, maintain strong client relationships, oversee import compliance, and drive operational efficiency across all customs brokerage activities.

• Oversee day-to-day customs brokerage operations, including entry processing, classification, and compliance activities.
• Ensure all import transactions comply with U.S. Customs and Border Protection (CBP) regulations and other government agency requirements.
• Manage and mentor brokerage staff, including training, performance management, and workflow oversight.
• Maintain and strengthen relationships with clients, carriers, and government agencies.
• Review and approve complex customs entries, classifications, and duty calculations.
• Monitor KPIs, productivity, and service levels to ensure operational excellence.
• Support business development efforts by assisting with client onboarding and retention.
• Identify process improvement opportunities to enhance efficiency and accuracy.
• Stay current on regulatory updates, tariff changes, and trade compliance requirements.

• 5+ years of customs brokerage experience, including leadership or management responsibilities.
• Customs Brokerage license is required.
• Strong knowledge of U.S. import regulations, HTS classification, PGA requirements, and customs compliance.
• Experience with customs brokerage software and ABI systems.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced logistics environment.
• Competitive base salary and performance incentives
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within a growing organization