Envelope Production Coordinator

Job Description

Info Send has been a trusted provider of cutting‑edge eBilling, ePayment, Data Processing, Bill Print & Mail services since 1996. Our services are designed to help organizations simplify their processes and streamline their operations. With strong presence in CA, TX, FL, IL, and MA, we are expanding rapidly and attracting top talent from across the country. Our team of over 230 dedicated professionals includes many long‑term employees who are committed to delivering exceptional results for our clients.

At Info Send, we pride ourselves on fostering a culture of belonging and inspiration. We believe in creating an environment where employees can thrive, achieve their full potential, and build fulfilling careers. We are deeply committed to diversity, collaboration, growth, and mobility, and we work hard to create an inclusive workplace where everyone can feel valued and respected. Join us today and become part of a team that is changing the game in the world of eBilling and beyond.

The Envelope Production Coordinator is responsible for the preparation of work orders; procurement of raw materials and components for envelope support equipment, keeps track of inventory and prepares PO’s in time. It is also responsible for communicating with our nation‑wide facilities to provide materials in time and keep track of their needs to ensure their inventory is stocked.

The ideal candidate does not have to have experience in our industry because we will train! We want someone who is familiar with a production environment and experience with inventory controls. Due to the nature of the position, this position will be in frequent contact with our Directors at other sites and senior leadership. We are looking for someone who is professional, takes initiative, and is not afraid to ask questions!

Hours : M-F 7:30am-4:00pm

• Medical, dental, vision, and life insurance
• Supplemental Insurance
• Flexible Spending Account
• 401(k) with generous company match
• Bonus Opportunity
• PTO, Sick and Holiday Pay
• Casual Work Environment
• Opportunity for growth

• Generate production documents for the manufacturing team
• Consult the Director of Envelope Operations for approval for new orders, PO’s etc.
• Work with inventory and CS teams to determine when orders for envelopes need to be created, and monitor inventory closely to ensure that envelopes remain in stock
• Work with clients and Client Services team members to look for opportunities to produce custom envelopes in‑house, rather than outsourcing
• Work with CS and outside vendors to secure printing plates using client artwork
• Ensure that an appropriate amount of raw material inventory is maintained at all times
• Process in‑house paperwork to ensure smooth transfer of product and information to the appropriate internal parties
• Learn all relevant terminology and aspects of the envelope industry and production process
• Engage with customers and clients to look for opportunities to expand our envelope offerings through direct sales
• Analyze production results and create spreadsheets for the Management Teams
• Create a weekly updated production planning system
• Work at all times to reduce costs and streamline envelope production operations and keep a transparent administration
• Other duties as assigned

• Ability to perform basic math including use of fractions and measurements
• Experience working with Office and data entry / inventory programs
• Minimum of 2-3 years working in a production environment
• Ability to communicate effectively both verbally and in writing
• Ability to work in a multi‑task environment
• Must be able to pass drug screen, E-Verify, and background check

We are an equal opportunity employer

Job Type : Full-time

Pay : $20.00 - $26.00 per hour