QA Coach - Customer Care; Onsite
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
Collectors Universe, Inc. seeks a Quality Assurance Specialist for the PSA Customer Care team. This role is based onsite at our Santa Ana, CA headquarters and requires 5 days per week in the office. You will listen to calls, review emails, and coach reps to improve QA scores and CSAT.
Responsibilities include auditing interactions, partnering with Learning and Development, and driving QA program improvements while supporting overall customer care goals.
The QA Coach
- Customer Care (Onsite) role at Collectors Universe, Inc. is now open for applications in CA, United States.
This is a strong opening to take on the QA Coach
- Customer Care (Onsite) role at Collectors Universe, Inc.
As a QA Coach
- Customer Care (Onsite), you will play an important part at Collectors Universe, Inc. in CA, United States.
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