Commercial Inside Sales Representative

Job Summary

We are looking for a Commercial Inside Sales Representative to join our Rexel USA team in Anaheim, CA. The role is proactive inside telephone or email sales and marketing with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for additional organic growth from the existing customer base.

• Process telephone orders by quoting product prices, delivery specifications, and payment terms, and by offering substitute products where appropriate.
• Assist outside sales personnel by processing priority transactions.
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences; close orders and resolve customer issues promptly using root‑cause analysis.
• Process product quotations/proposals and provide continuous follow‑up throughout the completion of the customer’s purchasing cycle.
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
• Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge.
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives, and other available sources.
• Other duties as assigned.

• 2+ years of customer service, sales, or electrical distribution experience.
• High School or GED – Required.

• Ability to handle basic/intermediate issues and problems.
• Basic/intermediate product and application knowledge essential.
• Positive, friendly, and helpful attitude with customers and sensitivity to their needs.
• Customer‑oriented with excellent communication, presentation, organization, and problem‑solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.
• Highly self‑motivated.
• Familiar with Microsoft Office and relevant ERP systems and CRM tools.
• Ability to work overtime as needed.

• Data on sitting, walking, hand use, stooping, climbing, talking, hearing, etc.

• Up to 10 pounds – Frequently, 21%‑50%.
• Up to 25 pounds – Frequently, 21%‑50%.
• Up to 50 pounds – Occasionally, up to 20%.

• Exposure to high noise, heat, cold, electrical hazards, and occasional off‑site travel.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. The company operates its electrical distribution business through eight regions and has over 460 warehouse storefront locations across the country.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.