Sales Assistant - Entry Level

Stephen Consulting Inc. is expanding our AT&T campaign in Anaheim and looking for motivated Sales Assistants to join our marketing team. In this role, the Sales Assistant supports families by offering device recommendations, plan comparisons, and insights that bring them closer to the right wireless and internet experience.

As a Sales Assistant, you’ll be the trusted advisor for clients—guiding them through AT&T’s mobile offerings, customizing service plans, and ensuring every solution aligns with their operational goals. You’ll combine consultative selling with product expertise to build long-term partnerships and deliver measurable impact.

Key Responsibilities of the Sales Assistant

• Promote AT&T wireless and internet solutions by highlighting smartphones, affordable plans, and connectivity benefits tailored to residential households.
• Identify customer needs by reviewing account activity, analyzing usage patterns, and recommending service options that improve convenience and reliability.
• Facilitate activations and upgrades by confirming eligibility, preparing documentation, and ensuring devices and accounts are set up accurately.
• Maintain CRM systems with detailed records of customer preferences, service milestones, and account updates to support retention and compliance.
• Collaborate with sales and support teams to align messaging, resolve service challenges, and deliver consistent customer experiences.
• Contribute to growth strategies by monitoring market trends, sharing customer insights, and assisting with campaigns that build visibility and trust in AT&T offerings.