Alarm Service Technician

Position Summary

Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems.

• Establish positive contact with customers.
• Investigate the cause of alarm malfunction.
• Explain service to customers.
• Service systems in a timely manner and to company standards.
• Process necessary documentation.
• Provide field direction and training to Level I Service Technicians.
• All other miscellaneous responsibilities and other duties as assigned.
• Provide on‑call service as needed.

• Level III: 3–5 years alarm installation or service experience preferred. Ability to program, test, inspect, and install all major company products including FBI, DMP, ADEMCO, CCTV, and RADIONICS systems.
• Basic knowledge of construction and electrical wiring required.
• Demonstrated aptitude or ability to use hand tools is required.
• Good written, verbal, and interpersonal skills.
• Valid driver’s license and a clean driving record required.
• Final applicant will need to have the ability to pass a pre‑employment screening process.

Come start or advance your career at Bay Alarm, the nation’s largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family‑owned company we value work‑life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.

All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service, and support to keep our customers and their valuables safe.

We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee’s experience here enriching.

• 40‑Hour Workweek with Overtime Opportunities
• Day Shift Schedule Monday to Friday; some on‑call and weekend work may be required
• Take‑Home Company Vehicle with Gas Card or Mileage Reimbursement
• Uniform, Tools, and Cell Phone Provided
• Clearly Defined Career Path (Level System)
• Paid Training and NICET Certifications
• Alarm System Purchase Plan and Employee Discounts
• Benefits; medical, dental, vision, life insurance, long‑term disability
• Vacation, Sick Time, Holidays, Bay Alarm Days
• 401(k) with a company match
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs

Check out this video to get to know more about Bay Alarm!