Lead Service Technician - Technology

We are seeking an experienced Lead Low Voltage & Security Systems Technician to oversee and work alongside a two-person installation team consisting of a Lead Technician and an Installation Technician.

This is a hands-on leadership role responsible for the installation, configuration, testing, troubleshooting, and commissioning of access control systems, CCTV systems, gate and barrier operators, telephone entry systems, networking equipment, structured cabling, and audio/video systems.

The Lead Technician will direct daily field operations, maintain installation quality standards, ensure code compliance, and mentor junior technicians while helping develop future leaders within the organization.

Lead and supervise a two-person installation team.

Assign daily tasks and ensure work is completed safely, efficiently, and according to company standards.

Train and mentor Installation Technicians on installation procedures, troubleshooting techniques, safety practices, and industry best practices.

Support the professional development of team members and prepare junior technicians for advancement into Lead Technician roles.

Promote a positive, productive, and safety-focused work environment.

Install, configure, test, troubleshoot, and commission:

Access Control Systems

Telephone Entry and Intercom Systems

Audio/Video Systems

Network Infrastructure Equipment

Structured Cabling and Low-Voltage Systems

Perform system startup, testing, programming, and commissioning.

Troubleshoot system and network issues during installation and project closeout.

Perform light welding and fabrication for:

Magnetic lock installations

Strike boxes

Mounting pedestals

Custom brackets

Equipment supports

Related infrastructure components

Read and interpret blueprints, wiring diagrams, riser diagrams, shop drawings, and technical specifications.

Coordinate with project managers, service personnel, customers, contractors, and vendors to ensure successful project completion.

Maintain accurate project documentation, installation records, and as-built information.

Ensure company vehicles, tools, and equipment are properly maintained and secured.

Track materials, project progress, and field changes as required.

Minimum 2 years of experience leading installation crews within the low-voltage, security, gate automation, access control, or technology integration industries.

Proven experience installing and troubleshooting:

Access Control Systems

Telephone Entry Systems

Audio/Video Systems

Network Equipment and Structured Cabling

Strong understanding of low-voltage wiring practices and electrical fundamentals.

Working knowledge of:

AC/DC theory

Relays and control circuits

Power supplies

Electronic troubleshooting techniques

Networking knowledge including:

IP Addressing

Router Configuration

Managed Switches

LAN/WAN Connectivity

Ability to read and interpret blueprints, wiring diagrams, and technical documentation.

Experience using digital multimeters and electronic diagnostic equipment.

Strong leadership, communication, and organizational skills.

Ability to train, mentor, and develop less-experienced technicians.

High School Diploma or GED required.

Valid California Driver's License with a clean driving record.

Candidates should possess a working knowledge of:

National Electrical Code (NEC)

California Electrical Code (CEC)

Local Municipal and County Requirements

Authority Having Jurisdiction (AHJ) Requirements

UL Standards related to access control and security systems

Fire and Life Safety Regulations

TIA/EIA Telecommunications and Structured Cabling Standards

Wire sizing and cable support requirements

Conduit installation methods

Grounding and bonding practices

Permit and inspection procedures

Manufacturer installation standards

Industry best practices for low-voltage and security system installations

Technical trade school education or vocational training.

Industry certifications such as:

CompTIA A+

Network+

Security+

Equivalent certifications

MIG and/or Stick Welding experience.

Experience with:

License Plate Recognition (LPR) Systems

Visitor Management Systems

Parking Guidance Systems

Fiber Optic Cabling

Wireless Networking Systems

Ability to climb ladders up to 24 feet while carrying tools and equipment.

Ability to lift and carry up…