Shareholder Services Receptionist - Temporary

Shareholder Services Receptionist – Temporary

Calista Corporation – temporary position, expected to last until January 31 2026.

The Receptionist provides general office support to the Shareholder Services Team with a variety of clerical and administrative activities. Responsibilities include answering and directing calls, mailing distribution, ordering office supplies, and supporting the Administrative Assistant. This role requires a fast‑paced, customer‑service oriented environment.

• Maintain awareness of internal departmental events to assist callers and visitors.
• Achieve knowledge leadership on the phone system and administer all incoming calls professionally.
• Serve as initial point of contact for shareholders, providing hospitable and accurate information.
• Redirect phone calls to the appropriate staff member or record a clear message.
• Route enrollment technical inquiries to Senior Enrollment Manager or designee.
• Greet guests, track visitors via reception box software, and manage visitations.
• Order office supplies, keep reception and common areas stocked and organized.
• Assist with the assembly of electronic and printed desk manuals (templates, FAQs, etc.).
• Compile, data‑entry, and maintain contact lists for stakeholders.
• Open and close visitor area, run coffee, lock drawers, and perform basic kitchen duties.
• Provide standard clerical duties (fax, file, copy) and maintain office equipment.
• Work with staff to route mail, arrange interoffice communication, and coordinate courier service requests.
• Coordinate building maintenance and IT requests.
• Date‑stamp everyday mail and distribute to staff slots.
• Run errands as directed.
• Assist with note‑taking at events and the preparation and circulation of approved agendas and notes.
• Help with travel and accommodation arrangements, and prepare travel reports for projects.
• Assist with logistics, including scheduling meetings, workshops, and training events; set up audio‑visual conferencing.
• Fill in for the Administrative Assistant as needed and maintain a constant state of alertness and safety.
• Perform other duties as assigned.

This job has no supervisory responsibilities.

• Fast‑paced multi‑tasking customer‑service orientation with competing priorities.
• Exceptional customer‑service skills and professional appearance.
• Excellent organizational skills and attention to detail.
• Basic administrative and professional phone skills.
• Strong administrative and clerical skills, including filing, drafting correspondence and research.
• Basic technical writing for emails and memos.
• Intermediate Microsoft Office skills, willingness to learn additional software; typing speed at least 45 wpm.
• Excellent interpersonal, oral and written communication skills.
• Ability to operate a motor vehicle safely.
• Ability to grasp new tasks quickly and accurately.
• Ability to remain detail oriented and follow up proactively.
• Good judgement and decision‑making ability.
• General office equipment familiarity.
• Strong customer service and active listening skills.
• Works positively in a Native Corporation multi‑business environment.
• Read, interpret and follow safety and procedural documents.
• Basic math skills (addition, subtraction, multiplication, division, percentages).
• Ability to safely operate a motor transport vehicle for confidential delivery.

• High School Diploma; technical, vocational, or administrative certification preferred.
• Minimum two years of related administrative experience with customer‑service focus.
• Valid state driver’s license and compliance with Calista Corporation’s Driving Policy.
• Pass a drug, reference, and background check.
• Strong knowledge of Yupik language strongly preferred.

The office team operates in a fast‑paced, multi‑tasking customer‑service oriented environment with occasional overtime.

These demands are representative of those that must be met by employees to successfully perform the essential functions.

Preference will be given to Calista shareholders and their descendants, spouses of Calista shareholders, and shareholders of…