Customer Service Representative

Overview

Are you a dedicated Customer Service Representative located in Anchorage, AK? Do you have experience with administrative functions?

Base pay range

$25.00/hr - $27.00/hr

• Full Time
• Contract
• Onsite in Anchorage

• Provide and maintain updated information for customers
• Perform administrative tasks supporting customer service and sales order entry functions
• Provide monthly status updates on open orders and follow up with customers and Production
• Maintain records of asset delivery progress and invoicing
• Communicate and coordinate with Production, Buyers, and Planners to track customer orders
• Resolve licensing issues reported by customers and document them in the support database
• Maintain and improve data accuracy and integrity in the MFGPRO database
• Apply manufacturing system principles and tools to support continuous improvement efforts

• High school diploma or equivalent
• Previous experience in an office, customer service, or administrative role
• Strong communication and interpersonal skills
• Basic computer proficiency (email, data entry, spreadsheets)
• Good organizational and time management abilities
• Attention to detail and accuracy in record keeping
• Ability to handle multiple tasks and meet deadlines
• Problem-solving and critical thinking skills
• Ability to work well independently and as part of a team
• Professional and customer-focused attitude
• Willingness to learn and adapt to new systems or procedures
• Reliable and dependable work ethic

• Health, Dental, Vision insurance offered
• 401k options
• Work with a great team!

Click apply today! $25.00/hr

Note:

This description consolidates the essential responsibilities, qualifications, and benefits for the role. No other job postings or unrelated sections are included.