Mailroom Clerk

Mailroom Clerk

Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized 10 years in a row by Alaska Business magazine readers.

Mailroom Clerks always know the route!

A mailroom clerk is an administrative support professional responsible for managing the flow of incoming and outgoing mail within an organization. Their duties include sorting and distributing mail, ensuring it reaches the correct recipients, and maintaining accurate records of mail deliveries. They handle packages and inter‑office correspondence, playing a vital role in the efficient operation of the organization’s communication system.

Salary: $17.25/hour with minimum qualifications. Job/salary offer would be commensurate with experience.

Schedule:

Monday-Friday

Valid Alaska Drivers' License Required

Moves incoming /outgoing internal and external correspondence, packages, and courier bags throughout the bank ensuring confidentiality of bank, customer, and employee information by performing the following essential duties and responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Processes incoming courier bags containing internal correspondence and branch mail in a secure manner to ensure sensitive bank, employee and customer information is protected; follows chain of custody procedures for non‑public personal information (NPPI) and protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA); assists in providing dual control of sensitive controlled items; and accounts for and is responsible for any hazardous materials that may require special treatment in the shipping or delivery process.
• Processes, tracks, and delivers external correspondence, packages, and other various materials between branches and departments received via multiple shipping entities such as United State Postal Service, Fed Ex, UPS, etc., ensuring hazardous materials handling requirements are strictly adhered to, and ensuring sensitive bank, customer and employee information is protected; follows chain of custody procedures for NPPI and PHI as defined by HIPAA.
• Operates computer‑based mail postage equipment and leverages United States Postal Service automation rates to reduce postage expenses. Processes outgoing department mail in addition to statement and notice work.
• Prepares shipments of courier bags to departments as well as in‑town and out‑of‑town branches. Occasionally will be required to prepare special handling of oversized items such as computer equipment to ensure safe handling.
• Provides courier services to in‑town branches as well as external entities ensuring sensitive bank, customer and employee information is protected while in transit secures facilities; maintains and operates vehicles in a safe manner.
• Performs other work‑related duties as assigned by supervisor.

• Stay updated on relevant laws and regulations and complete all compliance training on time.
• Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job.
• Maintain customer confidence and protect the bank’s operations by identifying and protecting confidential information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or

EXPERIENCE:

Minimum: Strong organizational/clerical skills.

Preferred: High school diploma or equivalent. Knowledge of United States Postal Service regulations. Previous experience using computerized postage equipment.

OTHER

SKILLS and ABILITIES:

Strong organization/clerical skills required. General office machine and computer experience preferred. Word processing, database, and spreadsheet experience preferred.

LANGUAGE

SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and…