Medical Front Desk Receptionist

Location:

Anchorage, AK

Pay: $18.00-$24.00/hr DOE

Schedule:

Monday-Friday | Full-Time

As the Front Office Receptionist, you’ll play an important role in creating a positive experience for every patient who walks through the door or calls the office. You’ll handle a variety of front desk responsibilities including phones, scheduling, patient check-in, insurance information, records, and general administrative support.

• Greet and assist patients and visitors in a friendly and professional manner
• Answer and manage a multi-line phone system and route calls appropriately
• Schedule, confirm, and update patient appointments
• Assist with patient check-in and front desk processes
• Process records requests and referrals
• Maintain accurate electronic medical records and patient information
• Perform accurate data entry and update patient demographics as needed
• Collect patient payments and verify insurance information
• Manage incoming and outgoing documents, faxes, and mail
• Assist with chart management and daily clinic preparation
• Keep the reception and waiting areas clean, organized, and welcoming
• Maintain patient confidentiality and handle sensitive information appropriately
• Provide additional administrative support to the medical office team as needed

• $18.00-$24.00/hr DOE
• Full-time, Monday-Friday schedule
• Opportunity to join an established Anchorage medical practice
• Medical, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Training and cross-training opportunities
• Opportunity for professional growth within a healthcare environment
• Supportive and collaborative team

• High school diploma or GED required
• 1+ year of experience in a high public-contact or customer-facing position
• Previous medical office, front desk, receptionist, or customer service experience preferred
• Strong verbal and written communication skills
• Professional and friendly customer service skills
• Ability to remain calm and professional in a busy, high-volume environment
• Strong organizational skills and attention to detail
• Basic computer skills, including Microsoft Windows and data entry systems
• Ability to multitask and prioritize throughout the day
• Dependable, punctual, and comfortable working as part of a team
• Ability to maintain confidentiality when handling patient information