Product Planning Manager II

GCI's Product Planning Manager II will m aximize the success of the organization’s product offerings by aligning product planning with company and product portfolio strategy and coordinate rolling roadmaps. Owns all aspects of the product management process including training, implementation and oversight of the process, ownership of the product catalog, and coordination with Netcracker and BOT for appropriate billing and system requirement submissions.

• Oversee the quality of product launches by assisting teams with submitting appropriate billing system requirements.

• Ensure that billing system releases are coordinated with product roadmaps.

• Cross organizational review and updates of the rolling 24-month product roadmaps.

• Cross organizational go to market coordination for product launches and marketing plan alignment.

• Track and coordinate active projects across the organization to include EPM status reporting.

• Owner of the Product Management process, including milestone review management, intake reviews, and project stand-ups.

• ACCOUNTABILITY
  - Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.

• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.

• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

• Proven ability to collaborate effectively to promote cross-departmental collaboration and achieve positive outcomes company wide.

• Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.

• Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.

• Ability to articulate design and technical information in presentation format in front of internal and external customers.

• Ability to demonstrate confidence and poise in presenting hypotheses, conclusions, and recommendations to executive leadership.

• Understanding of relevant product trends and technical platforms.

• Awareness of legal, regulatory, and security considerations relevant to assigned responsibilities.

• Ability to maintain an understanding of market segmentation, trends, and demands.

• Ability to maintain a deep understanding of organizational core competencies and awareness of their impact on product launches and lifecycle optimization.

• Ability to distill core components of complex problems into succinct and easily understood conclusions.

• Ability to analyze problems and technical situations leading to optimal solutions.

• Ability to function autonomously, assume a great amount of responsibility, and demonstrate leadership on assigned projects with minimal direction.

• COMMUNICATION
  - Conveys thoughts and expresses ideas appropriately and professionally.

• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.

• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.

• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.

This is an intermediate level position within the discipline demonstrating broad knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving general instruction on routine work and new assignments. Works under moderate supervision with latitude for independent judgment.

• Ownership responsibility for moderately complex duties and product planning tasks.

• Project Status Update:
  Ensure updates are completed and correlate to milestone review dates, manage overall Asana dates based on changes.

• Milestone Review:
  Manage and communicate agenda for projects to present. Confirm project updates require milestone review presentation v. virtual communication. Moderate discussions and keep conversations moving.

• Product Project Maintenance:
  Maintain existing project process template within tool utilized, update process documentation on a weekly basis (as needed), assist in project date changes, and…