VP Business Services

• Pay or shift range: $128,468 USD to $196,182 USD
  At Credit Union 1, we are committed to fostering an inclusive, equitable, and transparent workplace. The salary range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. In line with our salary administration policy, starting base salaries for new hires typically fall in-between the minimum and midpoint of the designated pay range.

The VP Business Services is the strategic designer and driving force behind Credit Union 1’s small business program. This leader will be responsible for designing and executing full business services strategy and translating vision into action through thoughtful planning, cross-functional collaboration, and continuous market analysis. Working closely with the Chief Lending Officer, and other senior executives, the VP Business Services will bring business acumen, innovation, and a deep understanding of Alaska’s unique economic landscape to the forefront.

Tactics may include launching pilot programs, building scalable service models for both urban and rural members, forming strategic partnerships, refining member onboarding experiences, and identifying talent needs to support long‑term growth. As a member of the senior management team, the VP of Business Services contributes to the development and implementation of short- and long-term credit union goals and objectives.

This position is located at our Abbott Headquarters ( 1941 Abbott Rd.). This position offers a Hybrid work schedule and requires a minimum of three days per week to be worked on‑site.

Pay Range: $128,468/yr.

- $196,182/yr.

ESSENTIAL JOB FUNCTIONS:

• Own the Business Services Strategy: Own and develop CU1’s business services roadmap. Align strategic initiatives with CU1’s mission and vision, providing products and services (deposit and lending) that meet the specific needs of the communities we serve.
• Build Product Suite from the Ground Up: Design, implement, and continuously improve a comprehensive portfolio of business deposit and lending products and services, ensuring they are competitive, scalable, and tailored to the needs of Alaskan businesses.
• Champion Underserved Market Access: Prioritize expansion into smaller and rural markets by offering tools and services that fuel local businesses and support economic growth where needed most.
• Market Research & Competitive Intelligence: Lead ongoing market analysis to identify product gaps, evaluate trends, and position CU1’s offerings to outperform competitors in the Alaskan business banking space.
• Cross-Functional Collaboration: Partner closely with Retail, Consumer Lending, Digital Services, Operations, Marketing, and IT to ensure seamless implementation, member experience, and cross-sell alignment.
• Lead Business Sales Strategy: Guide the business development and sales functions with a focus on acquisition, relationship management, and portfolio growth. Define KPIs and measure outcomes.
• Enhance Relationship Management: Develop and maintain strong relationships with key members, business partners, community leaders, and vendors to drive engagement and innovation.
• Develop Treasury and Cash Management Capabilities: Build and launch treasury management offerings and scalable business services that meet the complex needs of business members.
• Establish Strategic Partnerships: Identify and foster alliances with fintech's, community partners, and vendors to expand CU1’s service capabilities and reach.
• Report to Leadership and Board: Prepare reports, strategic updates, and business performance presentations for executive leadership and board review.
• Budget Oversight and Financial…