Library Assistant III - Range AME

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.

DEPARTMENT:
Library
HOURS OF WORK:
Tuesday-Saturday 9:15am to 6:15pm

LOCATION:

Downtown Library 524 West 4th Ave. Anchorage

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

This position provides front-line customer service and essential support for daily library operations. Assist patrons at service desks by checking materials in and out, managing library accounts, and answering questions about policies, procedures, and services. Assist patrons with the use of available technology, software, and programs; answer basic reference questions; help patrons find appropriate material (books, videos, information resources). Assist with Library programs inside and outside the Library.

Act as lead at the Library Branch. Coach and train Library Assistant II's. Schedule staff to cover the circulation desk. Train and schedule volunteers, supporting programs and events. Establish and maintain effective relations with co-workers, the public, and vendors. Treat everyone with honesty, respect, and fairness to build an environment of trust. Contribute to a collaborative, committed, and collegial work environment via in-person service desk, roving stacks, phone, or electronic communication.

Overall, this role ensures a welcoming environment and supports the library mission, vision, and values. In addition, other duties as assigned

High school, GED, or the equivalent and eighteen(18) months of customer service and/or library experience.

OR

Associate’s degree in Library Science or a related discipline and six(6) months of customer service and/or library experience.

Employment is conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160 and AS 12.62.400).

Personal Suitability

Qualifications:

Per Municipal Code 3.30.024.D Personal suitability qualifications commonly required by any employee occupying a position in any class, such as good character, loyalty, honesty, demeanor, industry, amenability to supervision, and willingness to cooperate with associates shall be qualifications required for each position.

Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.

If selected for hire, the applicant must be capable of bending, stooping, stretching, lifting boxes weighing up to fifty(50) pounds, pushing fully loaded book trucks, and standing for up to four(4) hours at a time.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-Verify Program. For more information, please go to http://www.uscis.gov/ E-Verify-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160) and (AS 12.62.400). Accordingly, it will be necessary for the selected applicant to provide certain identification information and be…