Member Sales Support - Relationship Specialist Onsite; AK

Member Sales Support - Relationship Specialist 1 Float - Full Time - Onsite (AK)

Join to apply for the Member Sales Support - Relationship Specialist 1 Float - Full Time - Onsite (AK) role at Nuvision Federal Credit Union.

The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including receiving and disbursing funds, posting deposits and loan/VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts).

The RS I is comprehensively cross‑trained to provide plastic card services such as issuing temporary cards, re‑pinning existing cards and ordering new cards. The RS I maintains records of sale transactions and balances a daily cash drawer. The RS I ensures member transactions are processed accurately and in a timely manner to achieve Credit Union member service objectives. The RS I may also assist with daily balancing and cross‑sell all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans).

The value the RS I position adds to the organization is it allows for in‑person, personalized service and provides opportunities to conduct needs‑based sales using referrals for other Credit Union products and services that support production goals.

• Perform RS I duties including receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances and all types of withdrawals (cash and checks).
• Open savings, checking, issue temporary checks, money market, and certificate of deposit accounts as needed.
• Process plastic card services such as issuing temporary cards, re‑pinning existing cards and ordering new cards.
• Perform wide variety of account maintenance, including change of address and name change.
• Recommend other products and services appropriately with each member transaction.
• Complete compliance training and all other training offered to RS I.
• Balance cash drawer.
• Support and participate in continuous improvement activities.
• Represent the Credit Union in a positive and professional manner.
• Other related duties as assigned.
• Maintain member and sensitive information with confidentiality.
• Treat all co‑workers and members with respect.

• 1‑year related branch operations experience.
• Knowledge of BSA, Regulation CC, DD, and all other pertinent regulations.
• Comprehensive knowledge of all deposit account products and services.
• Basic knowledge of all applicable Federal, State and NCUA regulations.
• Demonstrated ability to follow written and verbal instructions.
• Basic math skills for computing interest on savings, loans and certificates.
• Ability to operate office machines including copier, 10‑key and PC.
• Proficiency in PC operations and Microsoft applications including Outlook, Word and Excel.
• Knowledge of Internet / Intranet.
• Knowledge of SharePoint.
• Good verbal and written communication, problem‑solving, member service and organizational skills.
• Attention to detail.
• Professional demeanor.
• Capable of working under pressure and with frequent interruptions.
• Successful completion of all compliance related coursework.
• NMLS Registered.

Education:

High School or Equivalent.

• Min $20.00 – Mid $24.31 – Max $29.17

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Human Resources Services
• Referrals increase your chances of interviewing at Nuvision Federal Credit Union by 2x

Website: