Financial Aid Advisor

The Financial Aid Advisor is responsible for a wide range of duties in support of UAA students and their financial aid needs. Financial Aid Advisors work directly with students and families to assist them through the financial aid application and awarding process. Major responsibilities include processing federal, state, and institutional awards, adjusting cost of attendance (COA), and the preparation and dissemination of financial aid information.

This position involves a great deal of attention-to-detail and ability to interpret and apply federal, state, and institutional policies.

Expert functional understanding of financial aid management systems and on-line student academic records systems (preferably Banner);
Knowledge of University systems to be able to refer students to appropriate area for assistance. Knowledge of best practices, federal and state laws and legal issues associated with and applicable to financial aid and higher education. Knowledge of marketing/advertising principles. Advanced public speaking skills. Ability to troubleshoot situations to determine the best course of action. Ability to work as an influential part of a team.

Ability to apply theories gained through experience and education. Understand and comply with safeguarding procedures for confidential records per FERPA (Family Education Rights and Privacy Act). Strong organizational skills with the ability to carry out multiple tasks in a timely manner. Ability to work effectively in a fast-paced environment. Annual participation in Department of Education, NASFAA, regional and/or state offered financial aid training sessions.

Understanding and adherence to the Federal Right to Privacy Act of 1974 as amended.

The successful candidate must not be in default on any federal student loan.

Two or more years of professional experience performing work that requires the consistent application of highly complex regulations;
Experience using technology to streamline processes;
Data entry and retrieval in multiple types of computer programs;
Excellent organizational, interpersonal, communication and conflict-resolution skills; good judgment, discretion and ability to maintain confidentiality; ability to interact with diverse constituencies; ability to manage multiple tasks simultaneously; ability to work both on a team and independently; project management skills; strong computer skills.

An Associate's degree in a related field and two years relevant experience, or an equivalent combination of training and experience. Knowledge of federal financial aid rules and regulations. Experience working in a customer service field, preferably with finances above and beyond typical retail sales.

This position is located on the Anchorage campus. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

Application review will begin immediately. To ensure consideration, you must submit your application by 11:55 PM Alaska Standard Time on November 22, 2026.

If you have any questions regarding this position, please contact Leslie Helm, UAA Enrollment Services, at lahelm.

* To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada.

The University of Alaska ((Use the "Apply for this Job" box below).) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

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