Senior Patient Services Specialist - Breakthrough - Anchorage

Senior Patient Services Specialist

Providence Alaska Medical Center in Anchorage, AK is hiring a Senior Patient Services Specialist to maintain high patient satisfaction by providing exceptional customer service in front and back office roles.

• Full-time, 1.0 FTE, 8-hour day shifts, 40 hours per week
• Apply today! Qualified applicants receive an invite for additional screening questions from our Hire Vue system.

• Perform administrative tasks in the front office
• Escort patients to the exam room and conduct routine rooming tasks
• Greet incoming patients, obtain initial vital signs (height, weight, BP, pulse, respirations), and document patient care information
• Prepare rooms for new patients, stock room supplies and carts, and manage supplies to minimize waste

• AHA BLS certification upon hire
• 1 year of customer service experience or completion of Providence internship
• Experience with medical terminology
• Completed rooming training

• Basic experience with electronic medical records and/or computerized billing systems
• Medical office or healthcare experience

Our best-in-class benefits are uniquely designed to support your family and professional growth. We focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Providence is committed to becoming carbon negative by 2030 and cares for our communities, resources, and Earth.