Laboratory Services Manager

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Are you interested in being a part of a team that helps to save lives? If that's you, you are in the right place! We offer a competitive salary and our laboratory will be expanding to include Donor Testing and a Reference Service Lab.

Laboratory Services Manager

Product Quality Control Laboratory

Director of Laboratory Services

Laboratory Technicians

The QC Laboratory Services Manager is responsible, under the general direction of the Director of Laboratory Services for oversight of daily laboratory operations ensuring that laboratory product QC and donor test results meet CLIA, AABB and FDA compliance standards/regulations for the manufacture of blood products. The Laboratory Services Manager is responsible for direct oversight of laboratory personnel.

• Must be able to work independently with little or no supervision.
• Must possess good organization skills with the ability to multitask.
• Documentation must be legible, complete, and accurate.
• Proficient in Word and Excel or comparable word processing and database/spreadsheet software.
• Ability to identify needed changes in procedures, practices, goals and direction or structure of the department. Ability to promote and implement these changes effectively in a timely manner.
• Ability to work with others to achieve departmental and organization goals and objectives.
• Ability to work effectively to improve the skills of employees by providing clear, specific and helpful performance feedback and effective coaching and mentoring.
• Ability to act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of Alaska mission.
• Ability to adapt to various situations, to work effectively with a variety of individuals and groups, to understand and appreciate different and opposing perspectives of an issue, and to adapt one’s approach as the requirements of the organization/department change.
• Ability to motivate employees.
• Retain subject matter expertise in field or profession

• Oversee and manage the daily workflow of the laboratory.
• Maintain competency to perform laboratory processes and procedures to ensure adequate laboratory coverage as needed. Must meet qualifications of MT or MLS.
• Assist in performance of lot release.
• Schedule laboratory staff to include on-call schedule and coordination of stem cell laboratory staff coverage.
• Responsible for completion of performance evaluation and disciplinary review for laboratory staff. Utilize support departments as required.
• Responsible for competency evaluations of staff. Ensure these are completed in a timely manner.
• Review of timesheets for applicable staff. Resolve discrepancies in a timely manner.
• Make employee safety and well-being a priority at all times.
• Performs investigation and review of occurrences and biological product deviations related to laboratory issues.
• Develops and makes revisions to laboratory Standard Operating Policies and Procedures as needed. Assigned owner/author in BBA's Blood Establishment Computer System (BECS) for laboratory SOPs.
• Oversees receipt of TAD, TRALI and BD reports and initial notification of in date product recall/quarantine/discard. Notifies QA and Q & LB of reports.
• Plans, writes and validates new or revised QC/equipment/maintenance procedures and processes. Works with Laboratory Services Director and appropriate management/project team to coordinate activities. Assigns and oversees validation tasks to laboratory technicians as appropriate.
• Oversight of laboratory equipment QC and maintenance schedule to ensure that equipment is functioning properly and QC/maintenance is performed on time. Reviews applicable QC and maintenance records.
• Ensures that proficiency testing for laboratory is ordered, assigned to staff on rotating schedule, performed and submitted on time and records reviewed.
• Responsible for oversight of blood product quality control assuring that QC activities are performed in a timely manner and meets regulatory requirements for manufacture of blood products. Reviews end of month results and initiates appropriate investigations of nonconforming products.
• Works as part of the BBA Project Team including…