Medical Lab Technician

Under direct supervision performs laboratory work in the areas of phlebotomy, hematology, chemistry, urinalysis, and immunology.

• Phlebotomy:
  Competent venipuncture procedures including patient preparation, specimen collection, and processing procedures.
• Laboratory Analysis:
  Accurate specimen testing, evaluation of results, documentation of results, quality assurance measures and management of critical values.
• Instrument Maintenance:
  Performs and documents quality control, preventive maintenance, troubleshooting problems as necessary.
• Record Maintenance:
  Reception of a patient or specimen prompts test requisition, processing, billing, quality assurance, testing, reporting, and documentation of problem solving with corrective action. All documentation should be neat, printed, and legible or in electronic format.
• Billing:
  Reception of a patient or specimen prompts accurate billing procedures to include correctly identifying test and patient diagnosis and understanding the various types of payor sources and how to correctly process charges.
• Computer/Phones/FAX/Copier/Printer:
  Able to access patient information; use phones, intercom, transfer, hold; fax and copier/printer competency to include long distance faxing, paper and cartridge refill, paper alignment.
• Supply Inventory – Identifies supplies in short supply before supplies run out and orders supplies as necessary using recommended ordering procedures. Dates and labels supplies as they are received. Ensures expired supplies are disposed of and not used after expiration date.
• Information Technology – technician competently uses the patient electronic record, lab information system, Google, and other computer technologies for daily tasks.

• Ensures lab and phlebotomy areas are free of clutter and sanitized daily.
• Assist Patient Services Representative in greeting and processing patients when the PSR is on leave or break.

ANHC’s Mission, Vision and Values:
Actively supports ANHC’s mission, vision and values. Includes using individual skills to add value to the mission:
To be a trusted partner in every person’s wellness by providing integrated, compassionate, and high-quality health care, regardless of ability to pay; and vision:
Accessible care for a healthy Anchorage. Aligns actions around organizational values of RESPECT, COMPASSION, PERSONAL INTEGRITY, EXCELLENCE and COLLABORATIVE SPIRIT and gives priority to organizational mission, vision and values when making decisions.

Accountability:
Takes ownership for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad; has an ability to identify strengths and developmental opportunities and leverages insight to make adjustments to improve their effectiveness; courage to have difficult conversations.

Adapting to Change:
Accepts and adapts to change in a professionally appropriate and thoughtful manner. Is willing to offer a different perspective or approach and yet knows when and how to stand down graciously and accept a well-thought-out decision. Embraces change.

Confidentiality:
Maintains the highest level of confidentiality regarding ANHC records and information relating to ANHC, its customers and employees. Appropriately uses internal confidential information for business purposes only. Responsible for knowledge and compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Communicating Effectively:
Shares information. Listens and involves others. Clearly conveys ideas in a manner that engages others and helps them understand…