Housekeeping Manager - Aspen Suites Anchorage

Housekeeping Manager - Aspen Suites Anchorage Downtown

Join to apply for the Housekeeping Manager - Aspen Suites Anchorage Downtown role at JL Hospitality Management, LLC

Aspen Suites Hotel Downtown Anchorage - Opening Early January 2026

Position

Purpose:

The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with standards, as well as supervising the entire Housekeeping Department including rooms, front/heart of house, public areas, and laundry.

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

Physical requirements:

• Long hours sometimes required. Typically, a 50-hour week.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Mental requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data.

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
• Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Establish and maintain a key control system for the department.
• Operate radios efficiently and professionally in communicating with hotel staff.
• Ensure the proper use of radio etiquette within the housekeeping department.
• Monitor and direct all housekeeping and laundry personnel.
• Inspect rooms daily.
• Ensure compliance to company and brand training using the steps to effective training according to standards.
• Conduct all 90 day and annual employee performance appraisals according to S.O.P’s.
• Review Housekeeping staff's worked hours for payroll compilation and submit to accounting on a timely basis.
• Conduct monthly department meetings with housekeeping staff according to standards.
• Prepare employee Schedule according to the business forecast, payroll budget guidelines and productivity requirements. Submit the Schedule to the General Manager weekly.
• Handle overall supervision of daily inspection for arriving V.I.P.'s.
• Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to standards.
• Maintain standards regarding Purchase Orders, and checkbook accounting according to S.O.P.'s.
• Maintain required pars of all housekeeping and laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
• Conduct monthly and quarterly housekeeping inventories on a timely basis.
• Ensure guest privacy and security by correctly following procedures.
• Participate in required M.O.D. coverage as scheduled.
• Ensure implementation of all policies and house rules.
• Train and review all "House Safety" rules and procedures with housekeeping staff.
• Motivate, coach, counsel and discipline all Housekeeping personnel according to S.O.P.'s.
• Prepare and conduct all Housekeeping interviews and hiring procedures according to S.O.P.'s.
• Monitor work orders and submit to…