Hotel Front Desk

Overview

We are seeking a friendly, detail-oriented, and customer-focused Front Desk Agent to join our hospitality team. As the first point of contact for guests, you will play a key role in creating a welcoming and seamless experience from check-in to check-out.

• Greeting guests warmly and professionally upon arrival.
• Managing room bookings, cancellations, and modifications using hotel reservation systems.
• Providing accurate information about room rates, availability, and hotel amenities.
• Handling guest check-ins and check-outs efficiently.
• Resolving guest concerns and ensuring satisfaction throughout their stay.
• Collaborating with housekeeping and other departments to ensure guest needs are met.
• Processing payments and maintaining accurate records.

Ideal candidates will have excellent communication skills, a passion for customer service, and the ability to multitask in a fast-paced environment. Prior experience in hospitality or front desk operations is preferred but not required.

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Attention to detail and problem-solving abilities.
• Previous experience in customer service, reception, or front desk roles is an asset.
• Punctual and reliable with a strong work ethic.

$17 - $18 hourly

Staybridge Suites — Anchorage, AK. We are an award-winning, extended-stay, all-suite hotel. As a top-rated hotel, our expectations are high for our team members. We want staff who love to serve our guests and have a bit of fun. Extended stay hotels have many long-term guests who want to feel at home, see familiar faces, and have easy conversations with our team.

Are you friendly? Come meet us and see if this is the right fit for your next position.