Learning & Development Partner​/Sr. Partner

• Base Pay $66,500.00 - $90,800.00 / Year
• Job Category HR
• Employee Type Exempt - Full Time

• Name HR Department

Job Title: Learning & Development Partner/Sr. Learning & Development Partner

Department: Human Resources

Reports To: Learning & Development Manager/Sr. Manager

Supervises: None

FLSA Status: Exempt

Pay Grade: E2/E3

Job Type: Regular, Full-Time

AKBCU: No ICPA: No

The Learning & Development Partner serves as a key member of the Learning & Development team to ensure all staff have access to training, learning, and development opportunities in alignment with accreditation standards and CITC's strategic vision. This position prepares and delivers comprehensive training programs in collaboration with Subject Matter Experts (SME), analyzes training effectiveness, and administers Learning Management Systems while engaging learners across multiple communication platforms.

Working in partnership with our people, the Learning & Development Partner helps develop opportunities that fulfill our endless potential by creating culturally relevant training solutions that support professional growth and organizational excellence. The role requires creativity, flexibility, independent initiative, and cross-functional collaboration to enhance the learning experience throughout CITC.

• Assess organizational training needs through research, system analysis, and collaboration, translating findings into effective, actionable curriculum.
• Partner with the L&D Manager to identify development needs and create training proposals, including objectives, outlines, delivery methods, and communication plans.
• Develop approved training programs, including learning objectives, agendas, presentations, handouts, hands-on activities, instructor guides, assessments, and evaluations.
• Organize and deliver training by identifying enrollees, coordinating logistics, and executing communication plans.
• Partner with leadership-identified SMEs to co-create materials, ensuring presenters have the tools, technology, and resources to succeed.
• Continuously improve and facilitate new hire orientation, onboarding, and verbal de-escalation training.
• Serve as primary facilitator of new hire onboarding and cultural orientation, welcoming employees into CITC's mission and values and fostering a sense of belonging from day one.
• Provide administrative and facilitation support to CITC’s leadership development program.
• Track department-required credentials, and accreditation-driven training, to support compliance and quality standards.
• Create, issue, analyze, and report on training surveys and evaluations to measure effectiveness and drive improvement.
• Serve as primary LMS administrator and point of contact, creating content, managing modules, tracking training, and maintaining system integrity.
• Serve as primary digital badging administrator and support the L&D intranet page with timely, accessible information.
• Build trusted stakeholder relationships to improve training efficiency, effectiveness, and the learning experience at CITC.
• Pursue continuing education to meet evolving program and organizational needs.
• Analyze data and provide recommendations that inform training strategy.
• Perform other related duties as assigned.
• Perform all L&D Partner duties with advanced proficiency and sound independent judgment.
• Independently plan and execute training events of all sizes and develop original curricula from research.
• Partner with management to identify technical, soft skills, and technology training needs across programs.
• Serve as L&D SME on adult learning and delivery methods, using data trends to inform decisions.
• Lead departmental and cross-departmental L&D projects, aligning teams and managing timelines and resources.
• Contribute strategically to L&D program development in support of CITC's strategic plan and mission.
• Create developmental opportunities that build emerging talent and strengthen CITC's leadership pipeline.

• Excellent presentation skills across virtual, in-person, and hybrid formats, with strong written and verbal communication tailored to diverse audiences.
• Strong organizational and time management skills, with the ability to prioritize competing demands and meet deadlines.
• Ability to work independently, adapt to changing priorities, and build respectful, collaborative working relationships.
• Strong knowledge of Microsoft Office, Canva, and web-based applications, with accurate…